34
EN
Problem
Possible causes
What to do
Fan noise com-
ing from
the induction
hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you‟ve turned the
induction hob off.
This is normal and needs no
action. Do not switch the power
to the induction hob off at the
wall while the fan is running.
Pans do not
become hot.
1
The induction hob cannot
detect the pan because it
is not suitable for induction
cooking.
2 The induction hob cannot
detect the pan because it
is too small for the cooking
zone or not properly centred
on it.
Use cookware suitable for
induction cooking. Centre the
pan and make sure that its base
matches the size of the cooking
zone.
The induction
hob or a
cooking zone
has turned
itself off
unexpectedly,
a tone
sounds and an
error
code is
displayed.
Technical fault.
Please note down the error
letters and numbers, switch
the power to the induction hob
off at the wall, and contact a
qualified technician.
Error codes
Code
Reason
Solution
E0
Use of wrong, too small a pot
Use a correct pot
E2
NTC Open/Short Circuit
Please return the device for
repair
E3, E4
Voltage too low, too high
Connect the device to a correct
power outlet
E5
Ceramic Plate is over heated
Allow the device to cool down,
turn it off completely and then
on again
E6
Overheat Protection
Allow the device to cool down,
turn it off completely and then
on again
