21
EN
TROUBLESHOOTING
Problem
Potential cause
Possible solution
No water/steam.
There is no water in the
water tank/the water tank
is blocked.
Fill the water tank with water, switch on the appliance
and press the coffee button.
Not enough water has
been added.
Press the hot water button and the machine will start
pumping water into the line until water flows out of
the steam nozzle or funnel.
The appliance has not yet
preheated.
The appliance must be preheated before making
coffee. The indicator light must be on steadily and
must not be flashing anymore.
The espresso is too
thin.
The coffee powder is too
coarse/ was not pressed
in.
Use a finer coffee powder and press this into the filter.
No steam.
The steam outlet is
blocked.
Use a thin wire and plug this through the steam
opening.
The steam button is not
on.
Use the hot water function to clean the pipe after milk
frothing.
The preheating process is
not yet complete.
Before using the steam function, wait until the
preheating process is complete.
The espresso is too
strong or too thin.
Too much or too little
coffee powder.
Fill the filter with the standard amount of coffee.
One coffee spoon for one cup and press the coffee
powder firmly in the filter. The coffee powder must
be neither too coarse-grained nor too fine-grained.
Coffee powder that is too coarse cannot be extracted
completely and coffee powder that is too fine can
affect the amount of coffee.
The milk does not
foam properly.
Whole milk was not used.
Use whole milk.
The appliance has not yet
preheated.
Only use the steam function when the steam indicator
is permanently lit and no longer flashing.
No coffee, coffee
too weak and
steam light
flashing rapidly.
Temperature too high
after using the steam
function.
Use water cooling.
The machine does
not brew coffee.
The steam switch is not
turned off.
Set the steam switch to the 'OFF' position.
