27
EN
TROUBLESHOOTING
Error code
Possible cause
Solutions
E0
No pot or Pot too small,
material/ position not
right
Put the suitable pot on the
surface of the cooker.
E1
Too low voltage
protection.
Please ensure 80 V <
270 V, 220 V~240 V is
preferred.
E2
High voltage protection.
Please ensure 80 V <
270 V, 220 V~240 V is
preferred.
E3
Temperature sensor open
circuit or short circuit
Please return the cooker
to the service centre for
checking and repairing.
E4
IGBT sensor open or short
circuit
Please return the cooker
to the service centre for
checking and repairing.
E5
Temperature sensor
overheat protection
Start again after the
temperature cool down
E6
IGBT overheat
Please check if the air
intake and outlet is
jammed. If not, please
return the cooker to the
service center for checking
and repairing.
E7
Thermocouple
(temperature sensor)
invalidation protection
Please return the cooker
to the service center for
checking and repairing.
E9
Communication fault
Power on again.
Note: If the faults cannot be resolved, please do not disassemble the appliance
by yourself, but return it to the service centre for repairing. If you disassemble the
appliance by yourself, we have the right to make the warranty invalid. Dangers or
other safety accidents caused by this will also be charge to the user.
