Problem
Possible Cause
Solution
Ice cube is very thin
Ambient temperature is too
high.
Move the unit to low temperature space, or
lengthen the time of each ice making cycle.
Air circulation around the
unit is not good.
Make sure there is more than 20CM space be-
tween the unit back & front and the obstacle.
Ice cube is too thick.
Ambient temperature is too
low.
Reduce the time of each ice making cycle.
“FULL” indicator is on The ice storage bin is full of
the ice cube.
Take out some ice cube.
Ice making cycle is
normal, but there is
no ice cube produced.
The temperature of Ambi-
ent, or water in water tank
is too high
Move to the place with temperature lower
than 32 centigrade, and change to the low
temperature water.
Refrigerant leakage.
Need the technical serviceman to maintain.
Cooling system tube is
clogged.
Need the technical service person to main-
tain.
Error Indicator
E1
Ambient temp sensor breakdown.
E2
Suction tube temp sensor.
E3
Both Ambient temp sensor and Suction tube temp sensor breakdown.
FULL
Magnetic control switch cutoff - ”Full” light will be on when plugging on or just turning
on the unit. And it will delete the breakdown display if this switch is electric shorted.
E4
The duration time of one ice making cycle is more than 35 minutes. The unit will be
turned off. It is the system protection of no refrigerant in cooling system or the com-
pressor not work.
ADD
WATER
“ADD WATER” light is on, maybe caused by the lower main water supply pressure or
clogging of the water supply hose During the water supplying process, it takes more
than 6 minutes, but the water level detecting switch also can not be connected, then
the light will be on and means absence of the water.
Disposal Considerations
According to the European waste regulation 2002/96/EC this symbol on the product
or on its packaging indicates that this product may not be treated as household was-
te. Instead it should be taken to the appropriate collection point for the recycling of
electrical and electronic equipment. By ensuring this product is disposed of correct-
ly, you will help prevent potential negative consequences for the environment and
human health, which could otherwise be caused by inappropriate waste handling of
this product. For more detailled information about recycling of this product, please
contact your local council or your household waste disposial service.
Declaration of Conformity
Producer: CHAL-TEC Vertriebs- + Handels GmbH, Wallstraße 16, 10179 Berlin.
This product is conform to the following European Directives:
2009/643/EC (ErP)
2004/108/EC (EMC)
2011/65/EU (RoHS)
2006/95/EC (LVD)
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