12
Warranty
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, , or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer Satisfaction Center,
KitchenAid Portable Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States
and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Toaster for
information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Toaster should
fail within the first year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to your
door free of charge and arrange to have
your original Toaster returned to us. Your
replacement unit will also be covered by
our one year limited warranty. Please follow
these instructions to receive this quality
service.
If your Toaster should fail within the first
year of ownership, simply call our toll-free
Customer Satisfaction Center at
1-800-541-6390 Monday through Saturday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
(No P.O. Box numbers, please.)
When you receive your replacement Toaster,
use the carton and packing materials to
pack up your original Toaster. In the carton,
include your name and address on a sheet
of paper along with a copy of the proof of
purchase (register receipt, credit card slip,
etc.).
Hassle-Free Replacement Warranty – Canada
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid
®
brand that, if your Toaster
should fail within the first year of ownership,
KitchenAid Canada will replace your Toaster
with an identical or comparable replacement.
Your replacement unit will also be covered
by our one year limited warranty. Please
follow these instructions to receive this
quality service.
If your Toaster should fail within the first
year of ownership, take the Toaster or ship
collect to an Authorized KitchenAid Service
Centre. In the carton include your name and
complete shipping address along with a copy
of the proof of purchase (register receipt,
credit card slip, etc.). Your replacement
Toaster will be returned prepaid and insured.
If you are unable to obtain satisfactory
service in this manner call our toll-free
Customer Interaction Centre at
1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
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10/7/11 3:50 PM
