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Total Replacement Warranty
We’re so confident the
quality of our products
meets the exacting
standards of
KitchenAid, that if
your mixer should fail
within the first year of
ownership, KitchenAid will arrange to
deliver a replacement to your door free
of charge, then arrange to have your
“failed” mixer returned to us. We will,
at our option, provide you with a new,
similiar, or reconditioned unit. Your
replacement unit is covered by our one
year full warranty. Please follow these
instructions to receive this quality
service.
If you reside in the United States
and your KitchenAid mixer should fail
within the first year of ownership, simply
call our toll-free Customer Satisfaction
Center at 1-800-541-6390. Give the
consultant your complete shipping
address. (No P.O. Box Numbers,
please.)
KitchenAid will arrange to deliver a
replacement mixer and have your
“failed” mixer returned to us.
Put your “failed” mixer in the original
shipping carton along with a sheet of
paper with your name and address on it,
and proof of purchase (register receipt,
credit card charge slip, etc.)
Standard First Year Warranty
(Required Warranty Service for Puerto Rico)
Take the mixer or ship prepaid and
insured to the nearest Authorized
Service Center. Call toll-free: 1-800-
541-6390 to learn the location of a
Service Center near you. Your repaired
mixer will be returned to you prepaid
and insured.
All local service should be handled by
an Authorized KitchenAid Service
Center. If you are unable to obtain
satisfactory service in this manner,
contact the Customer Satisfaction
Center, KitchenAid Portable
Appliances, P. O. Box 218, St. Joseph,
Michigan 49085-0218. Call toll-free:
1-800-541-6390.
How To Arrange For Service — Outside The USA
To arrange for service, consult your local
KitchenAid dealer or the store where
you purchased the mixer for information
on how to obtain service locally.
