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KITCHENAID

®

 

ELECTRIC RANGE 

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED 
TO OBTAIN WARRANTY SERVICE

.

Please have the following information available when you call the 
Customer eXperience Center:

Name, address and telephone number

Model number and serial number

A clear, detailed description of the problem

Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1.

Before contacting us to arrange service, please determine whether your product requires repair. Some 
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or 
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional 
resources, or visit http://kitchenaid.custhelp.com.

2.

All warranty service is provided exclusively by our authorized KitchenAid Service Providers

. In the U.S. and 

Canada, direct all requests for warranty service to: 

KitchenAid Customer eXperience Center

In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.

http://kitchenaid.custhelp.com

FIVE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)

For one year from the date of purchase, when this major appliance is 
installed, operated and maintained according to instructions attached to 
or furnished with the product, KitchenAid brand of Whirlpool Corporation 
or Whirlpool Canada, LP (hereafter “KitchenAid”) will pay for factory 
specified replacement parts and repair labor to correct defects in materials 
or workmanship that existed when this major appliance was purchased or, 
at its sole discretion replace the product. In the event of product 
replacement, your appliance will be warranted for the remaining term of 
the original unit's warranty period.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY 

(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)

In the second through fifth years from the date of original purchase, when 
this major appliance is installed, operated and maintained according to 
instructions attached to or furnished with the product, KitchenAid will pay 
for factory specified parts for the following components to correct non-
cosmetic defects in materials or workmanship in these parts that prevent 
function of this major appliance and that existed when this major 
appliance was purchased. This is a limited 5-year warranty on the below 
named parts only and does not include repair labor.

Electric element

Solid state touch control system parts

Any cracking of the rubber seal between the ceramic glass cooktop 
and porcelain edge

Any cracking due to thermal shock of the ceramic glass cooktop

Surface unit elements

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED 
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. 
Service must be provided by a KitchenAid designated service company. 
This limited warranty is valid only in the United States or Canada and 
applies only when the major appliance is used in the country in which it 
was purchased. This limited warranty is effective from the date of original 
consumer purchase. Proof of original purchase date is required to obtain 
service under this limited warranty.

1.

Commercial, non-residential or multiple-family use, or use 
inconsistent with published user, operator or installation 
instructions. 

2.

In-home Instruction on how to use your product.

3.

Service to correct improper product maintenance or installation, 
installation not in accordance with electrical or plumbing codes or 
correction of household electrical or plumbing (i.e. house wiring, 
fuses or water inlet hoses).

4.

Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).

5.

Defects or damage caused by the use of non-genuine KitchenAid 
parts or accessories.

6.

Conversion of your product from natural gas or L.P. gas.

7.

Damage from accident, misuse, abuse, fire, floods, acts of God or 
use with products not approved by KitchenAid.

8.

Repairs to parts or systems to correct product damage or defects 
caused by unauthorized service, alteration or modification of the 
appliance.

9.

Cosmetic damage including scratches, dents, chips, and other 
damage to appliance finishes unless such damage results from 
defects in materials and workmanship and is reported to KitchenAid 
within 30 days. 

10. Discoloration, rust or oxidation of surfaces resulting from caustic or 

corrosive environments including but not limited to high salt 
concentrations, high moisture or humidity or exposure to chemicals.

11. Food loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations 

where an authorized KitchenAid servicer is not available.

14. Removal or reinstallation of inaccessible appliances or built-in 

fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, 
countertops, drywall, etc.) that interfere with servicing, removal or 
replacement of the product.

15. Service or parts for appliances with original model/serial numbers 

removed, altered or not easily determined.

The cost of repair or replacement under these excluded 
circumstances shall be borne by the customer. 

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A 
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow 
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific 
legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations 
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you 
should ask KitchenAid or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID 
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of 
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you 
also may have other rights that vary from state to state or province to province.

Summary of Contents for KFEG500ESS

Page 1: ... del lado derecho superior de la puerta del horno ELECTRIC RANGE USER INSTRUCTIONS Table of Contents RANGE SAFETY 2 The Anti Tip Bracket 2 KEY USAGE TIPS 4 AquaLift Self Cleaning Technology 4 Surface Temperatures 4 Preheating 4 Ceramic Glass Cooktop Cleaning 4 FEATURE GUIDE 5 COOKTOP USE 8 Cooktop Controls Touch Activated 8 Cookware 10 Home Canning 11 OVEN USE 12 Electronic Oven Controls 12 Keep W...

Page 2: ...y alert symbol and either the word DANGER or WARNING These words mean follow instructions instructions DANGER WARNING Tip Over Hazard A child or adult can tip the range and be killed Verify the anti tip bracket has been properly installed and engaged per installation instructions Re engage anti tip bracket if range is moved Do not operate range without anti tip bracket installed and engaged Failur...

Page 3: ...f these pans or bowls during cooking may subject wiring or components underneath to damage Protective Liners Do not use aluminum foil to line surface unit drip bowls or oven bottoms except as suggested in the manual Improper installation of these liners may result in a risk of electric shock or fire Glazed Cooking Utensils Only certain types of glass glass ceramic ceramic earthenware or other glaz...

Page 4: ...l of the oven racks provided with your oven inside the oven cavity Higher temperatures will take longer to preheat The preheat cycle rapidly increases the oven temperature The actual oven temperature will go above your set temperature to offset the heat lost when your oven door is opened to insert food This ensures that when you place your food in the oven the oven will begin at the proper tempera...

Page 5: ...e countdown If enabled end of cycle tones will sound at end of countdown The display will return to the time of day at the end of countdown 4 Press TIMER SET OFF to cancel the Timer and return to the time of day Do not press the Off keypad because the oven will turn off START Cooking start The Start keypad begins any oven function If Start is not pressed within 2 minutes after pressing a keypad th...

Page 6: ...be displayed Enter a temperature in the allowable range 3 Press START 4 To change the temperature repeat Step 2 Press START for the change to take effect 5 Press OFF when finished EASYCONVECT CONVERSION Recipe conversion for convection cooking NOTE For best results preheat your oven to the required temperature prior to using EasyConvect Conversion After preheating is complete press OFF before usin...

Page 7: ...T to begin preheating the warming drawer 4 Allow the warming drawer to preheat for 15 minutes 5 Place the cooked food s in the warming drawer 6 Press WARMING DRAWER OFF to turn off the heating element Refer to the Warming Drawer section for more information WARMING DRAWER SLOW COOK OFF Slow cook drawer 1 Press WARMING DRAWER SLOW COOK to select the Slow Cook function at the Low setting 2 To select...

Page 8: ... to its original color Clean the cooktop after each use to help avoid scratches pitting abrasions and to condition the glass surface Ceramic glass cooktop cleaner and a cooktop scraper are also recommended for stubborn soils Do not use abrasive cleaners cleaning pads or harsh chemicals for cleaning The Complete Cooktop Cleaner Kit Part Number 31605 contains all of the items needed to clean and con...

Page 9: ...ator Lights The Hot Surface Indicator Lights are located in each of the cooktop touch controls The Hot Surface Indicator Light will glow as long as the surface cooking area is too hot to touch even after the surface cooking area is turned off Control Lock The Control Lock feature will avoid unintended use of the cooktop and the oven All cooktop and oven functions must be off including the Timer Th...

Page 10: ...lone or when any of the other surface cooking areas are being used The Warm Zone element area will not glow red when cycling on However Warming Zone On will be lit in the oven control display while the Cooktop Warm Zone element is in use Use only cookware recommended for oven and cooktop use Cover all foods with a lid or aluminum foil When warming baked goods allow a small opening in the cover for...

Page 11: ...blished home canning guides Companies that manufacture home canning products can also offer assistance Cookware Characteristics Aluminum Heats quickly and evenly Suitable for all types of cooking Medium or heavy thickness is best for most cooking tasks May leave aluminum residues which may be diminished if cleaned immediately after cooking Cast iron Heats slowly and evenly Good for browning and fr...

Page 12: ...ne to either high or low 1 Press OPTIONS until SOUND VOLUME is displayed 2 The current setting will be displayed 3 Press the 1 keypad to adjust the setting 4 Press OFF to save the setting and display the time of day End of Cycle Tone Activates or turns off the tones that sound at the end of a cycle 1 Press OPTIONS until END TONE is displayed 2 The current setting will be displayed 3 Press the 1 ke...

Page 13: ... temperature in the allowable range NOTE The temperature may be changed at any time by pressing the number keypads to enter the desired temperature and then START 3 Press START 4 Place food in the oven 5 Press OFF when finished 6 Remove food from the oven To Cancel Keep Warm Press OFF Remove food from oven Sabbath Mode The Sabbath Mode sets the oven to remain on in a bake setting until turned off ...

Page 14: ... adjusted as shown in the previous figure Multiple Rack Cooking 2 rack Use rack positions 2 and 5 for regular baking 2 rack convection only Use rack positions 2 and 5 3 rack true convection only Use rack positions 2 4 and 6 NOTE The roll out rack which is available on some models sits midway between adjacent rack positions When used for 3 rack baking it is recommended that it be placed in rack pos...

Page 15: ...rt your food when the preheat tone sounds Do not open the door during preheat before the tone sounds Oven Temperature While in use the oven elements will cycle on and off as needed to maintain a consistent temperature but they may run slightly hot or cool at any point in time due to this cycling Opening the oven door while in use will release the hot air and cool the oven which could impact the co...

Page 16: ...ier breads During convection cooking the bake broil and convection true convection only elements cycle on and off in intervals to maintain the oven temperature while the fan circulates the hot air If the oven door is opened during convection cooking the fan will turn off immediately It will come back on when the oven door is closed NOTE The oven door must be closed for convection broiling Position...

Page 17: ... START The display will count down the time When the time ends the oven will shut off automatically The temperature and or time setting can be changed at any time by repeating steps 2 through 5 6 Press OFF to clear the display NOTE The time setting for any timed cooking function including EasyConvect Conversion can be adjusted by following the previous steps 3 through 5 To Set a Delayed Timed Cook...

Page 18: ...ing drawer 6 Press WARMING DRAWER OFF to turn off the heating element The Warming Drawer operates at temperatures of approximately 127ºF 53ºC Low 141ºF 61ºC Medium and 159ºF 71ºC High Slow Cook The Slow Cook function in the warming drawer cooks food slowly at a low temperature over a long period of time similar to a countertop slow cooker There are 2 settings Hi and Lo Guidelines for cooking times...

Page 19: ...lastic scraper Additional Clean cycles may be run to help remove the stubborn soils IMPORTANT Do not use oven cleaners The use of chemicals including commercial oven cleaners or metal scouring pads may cause permanent damage to the porcelain surface of the oven interior NOTES The range should be level to ensure that the entire surface of the bottom of the oven cavity is covered by water at the beg...

Page 20: ...ills while the cooktop is still warm You may want to wear oven mitts while cleaning the cooktop affresh Cooktop Cleaner and Cooktop Cleaning Pads Clean as soon as cooktop has cooled down Rub product into surface with a Cooktop Cleaning Pad Continue rubbing until white film disappears Heavy soil dark streaks specks and discoloration Clean with affresh Cooktop Cleaner or nonabrasive cleaner and clea...

Page 21: ...alified electrician to verify the electrical supply Cooktop will not operate The control knob is not set correctly Push in knob before turning to a setting On ceramic glass models the oven control lockout is set See the Control Lock keypad feature in the Feature Guide section Excessive heat around cookware on cooktop Cookware is not the proper size Use cookware about the same size as the surface c...

Page 22: ...e Lower oven temperature 25 F 15 C or move rack to a higher position in the oven Lighter browning of food caused by shiny or light colored bakeware Move rack to a lower position in the oven Incorrect length of cooking time was used Adjust cooking time Oven door was not closed Be sure that the bakeware does not keep the door from closing Oven door was opened during cooking Oven peeking releases ove...

Page 23: ...under this limited warranty 1 Commercial non residential or multiple family use or use inconsistent with published user operator or installation instructions 2 In home Instruction on how to use your product 3 Service to correct improper product maintenance or installation installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing i e house wi...

Page 24: ...W10694011B SP PN W10694012 2015 All rights reserved 1 15 Printed in U S A ...

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