15
PROBLEM
SOLUTION
WATER REMAINS IN THE
TUB/WILL NOT DRAIN
Be sure the cycle has completed (the Clean indicator is on). If it has not, you will need to resume the
cycle by pressing Start/Resume and closing the door within 4 seconds.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed
from the disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or disposer.
Check your house fuse or circuit breaker.
HARD WATER
(WHITE RESIDUE ON
DISHWASHER INTERIOR
OR GLASSWARE)
NOTE:
Extremely hard water mineral deposits can cause damage to your dishwasher and make
it difficult to achieve good cleaning. A water softener is strongly recommended if your hardness
is 15 grains or more. If a water softener is not installed, the following steps may help:
Use a commercial cleaner designed for dishwashers once per month.
Clean the upper and lower filters at least once per month. See “Cleaning Instructions” in the
“Filtration System” section.
Always use a rinse aid.
Always use a high-quality, fresh detergent.
Use a detergent booster/water softener additive designed for dishwashers.
ODORS
NOTE:
If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full
load is ready to run.
Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright
glass measuring cup in the lower rack. Run a Normal cycle with the Heat Dry or ProDry™ option
turned off. Do not use detergent.
The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the
“Troubleshooting” section.
NOISY
Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.
Normal water valve hissing may be heard periodically.
A normal snap sound may be heard when the detergent dispenser opens during the cycle and when
the door is opened at the end of the cycle.
Improper installation will affect noise levels.
Be sure the filters are properly installed.
A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms.
Readjust the dishware and resume the cycle.
FOOD SOILS REMAIN
ON DISHES
Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing
performance. See the “Dishwasher Use” section.
Check filter to ensure it is properly installed. Clean it if needed. See “Cleaning Instructions” in the
“Filtration System” section for details.
Select the proper cycle and option for the type of soils. The Tough cycle with the Hi-Temp Wash
option can be used for tougher loads.
Be sure the incoming water temperature is at least 120°F (49°C).
Use the proper amount of fresh detergent. More detergent is needed for heavier soiled loads and
hard water conditions.
Scrape food from dishes prior to loading (do not prerinse).
DISHES DIRTY/SUDS IN
DISHWASHER/CYCLE
NOT COMPLETE
If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate
properly or may not fill with water.
Suds can come from:
■
Using the incorrect type of detergent, such as dish detergent for hand washing dishes,
laundry detergent, or hand soap.
■
Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.
■
Using an excessive amount of dishwasher detergent.
■
Inadequately rinsing off detergent from dishes washed by hand before loading them into
the dishwasher.
Call for service.
If no water was present in the machine at any time during a heated wash cycle, the cycle will end and
the Clean indicator will not come on. See “Will Not Fill” in the “Troubleshooting” section.
DID NOT SANITIZE
If the Sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the final rinse
or the temperature for your water heater is set too low. Set your water heater to 120ºF (49°C).
DAMAGE TO DISHWARE
Improper loading can cause dishes to become chipped or damaged. (See specific loading
instructions within this guide.)
