PROBLEM
POSSIBLE CAUSE
SOLUTION
The AIROFRYER
does not work
The appliance is not plugged
in.
You have not turned the
Unit
on, set the preparation time,
or temperature.
Plug power cord into wall socket.
Press the
Power On Button
. Select a
Preset
or select
Time
and
Temperature
.
Press the
Power Button
again and cooking
will begin.
You have probably turned off
the
Unit
.
If you pressed the
Power
Button
while the
Unit
is
cooking it will trigger the
Auto Shut-Off
mode.
Press the
Power On Button
. Select a
Preset
or select
Time
and
Temperature
.
Press the
Power Button
again and cooking
will begin.
Food not cooked
The
Fry Basket
is
overloaded.
Use smaller batches for more even frying.
The temperature is set too
low.
Use the
Temperature Control Button
to
raise the temperature and continue cooking.
Food is not fried evenly
Some foods need to be
“shaken” during the cooking
process.
See pages 9 and 10 in this manual.
Outer Basket won’t slide
into Unit properly
Fry Basket
is overloaded.
Fry Basket
is not placed in
Outer Basket
correctly.
Do not fill the
Fry Basket
above the MAX
level
Gently push
Fry Basket
into
Outer
Basket
until it “clicks.”
White smoke coming
from Unit
Too much oil being used.
Outer Basket
has grease
residue from previous
cooking.
Foods heavy with oil will cause dripping in
the
Outer Basket
. Oil in the
Outer Basket
will smoke having no effect on the
Unit
or
the food.
Clean
Outer Basket
after each use.
Fresh fries are not fried
evenly
Wrong type of potato being
used.
Potatoes not rinsed properly
during preparation.
Use fresh, firm potatoes.
Use cut sticks and pat dry to
remove excess starch.
Fries are not crispy
Raw fries have too much
water.
Dry potato sticks properly before adding oil.
Cut sticks smaller. Add a bit more oil.
Error
E1 - Broken circuit of the
thermal sensor
E2 - Short circuit of the ther-
mal sensor
Call Customer Service
