13
TROUBLESHOOTING GUIDE
Read and follow the instructions given in the section “Instructions for use”.
Check that the electricity supply has not been shut off.
Dry the Induction Cooker thoroughly after cleaning it.
If, when the Induction Cooker is switched on, alphanumeric codes appear on the display, consult the
following table for instructions.
If the Induction Cooker cannot be switched off after using it, disconnect it from the power supply.
Error
code
Possible Cause
Remedy
E0
No Pan or did not detect the pan Put on the pan
E2
NTC short or open
Call the after-sales service and specify the error code
E3
High voltage
Call the after-sales service and specify the error code
E4
Low voltage
Call the after-sales service and specify the error code
•
C/CC Error: automatic safety shut-off for liquid overflow
NOISES MADE BY THE INDUCTION COOKER
Induction cookers can make whistling or crackling sounds during normal operation, these actually come
from the pots and pans as a result of the characteristics of the bottoms (for example, bottoms made of
several layers of material, or uneven bottoms). These noises vary depending on the pots and pans used and
the amount of food they contain, and are not indicative of a defect of any kind.
In addition, the induction cooker is equipped with an internal cooling system to control the temperature of
electronic parts; as a result, during operation and for several minutes after the Induction Cooker has been
switched off, the noise of the cooling fan will be audible. This is perfectly normal and indeed essential for
proper functioning of the appliance.
AFTER-SALES SERVICE
Before contacting the After-sales Service:
1. See if you can solve the problem yourself with the help of the “Troubleshooting guide”.
2. Switch the appliance off and then on again it to see if the problem has been eliminated.
If the problem persists after the above checks, contact the nearest After-Sales Service.
Always specify:
a brief description of the fault
the product type and exact model
your full address
your telephone number
If any repairs are required, contact an authorized After-Sales Service Centre
(to ensure the use of original
spare parts and correct repairs). Spare parts are available.
Energy saving
For optimum results, it is advisable to:
Use pots and pans with bottom width equal to that of the cooking zone.
Only use flat-bottomed pots and pans.
When possible, keep pot lids on during cooking.
Use a pressure Induction Cooker to save even more energy and time.
Place the pot in the middle of the cooking zone marked on the Induction Cooker.
