Kirkland Signature KS 9.0 Demo User Manual Download | Manualshive

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14. Service and warranty

Serial numbers Hearing aid Receiver unit

Left:
Right:

Service dates

1: 4:
2: 5:
3: 6:

Warranty

Date of purchase:
Warranty period in months:

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Summary of Contents for KS 9.0 Demo

Page 1: ...9 0 DIGITAL Hearing INSTRUMENTS USER GUIDE PREMIUM...

Page 2: ...earing aids KS 9 0 KS 9 0 Demo KS 9 0 Loaner CE mark applied 2019 2019 2019 This user guide is valid for For more information please visit the Kirkland Signature 9 0 KS 9 0 User Portal at www KS9userp...

Page 3: ...ttery size 312 Earpieces c Dome c SlimTip c cShell Your hearing aids operate between 2 4 GHz and 2 48 GHz frequency range When flying please check if flight operator requires devices to be switched in...

Page 4: ...4...

Page 5: ...of sound We thank you for making such a great choice and wish you many years of listening pleasure Please read the user guide carefully to make sure that you understand and get the most out of your h...

Page 6: ...ing aid 8 2 Left right hearing aid indicators 10 3 On off 11 4 Batteries 12 5 Putting on the hearing aid 15 6 Removing the hearing aid 16 7 Multifunction button 17 8 Connectivity overview 18 9 Initial...

Page 7: ...protection 32 14 Service and warranty 38 15 Compliance information 39 16 Information and description of symbols 48 17 Troubleshooting 54 18 Important safety information 58 19 Important information Cel...

Page 8: ...8 1 Parts of the hearing aid Battery door Anchor optional Speaker without earpiece attached Multifunction button Tube...

Page 9: ...9 Possible earpieces cShell SlimTip Dome...

Page 10: ...d indicators There is a red or blue indicator on the back of the hearing aid and on the speaker This will tell you if it is a left or a right hearing aid Blue indicator for left hearing aid Red indica...

Page 11: ...11 3 On off The battery door is also the on off switch Open battery door hearing aid is off When you switch on the hearing aid you might hear a startup melody 1 2 Closed battery door hearing aid is on...

Page 12: ...12 4 Batteries Remove the sticker from the new battery and wait 2 minutes Open the battery door Place battery in the battery door with the symbol facing upwards 1 2 3...

Page 13: ...ery is not inserted correctly the hearing aid will not work and the battery door could be damaged Low power You will hear two beeps when the battery is low You will have approximately 30 minutes to ch...

Page 14: ...ur hearing aids zinc air Please also read chapter 18 2 for further information on product safety Replacement battery This hearing aid requires a size 312 zinc air battery Zinc air battery size 312 Col...

Page 15: ...on the hearing aid Place the hearing aid behind your ear Insert the earpiece into your ear canal If there is an anchor attached to the earpiece tuck it into the bowl of your ear to secure your hearin...

Page 16: ...16 6 Removing the hearing aid Pull on the bend of the tube and remove the hearing aid from behind your ear...

Page 17: ...individual Hearing aid instructions Please ask your hearing care professional for a printout The multifunction button has several functions If the hearing aid is paired with a Bluetooth enabled phone...

Page 18: ...overview The illustration below shows the connectivity options available for your hearing aid The TV Connector can be connected to any audio source such as a TV PC or Hi Fi system Cellphone TV Connect...

Page 19: ...It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology After the initial pairing your hearing aids will connect automatically to the devic...

Page 20: ...less technology is enabled and search for Bluetooth enabled devices in the connectivity setting menu Switch on both hearing aids You now have 3 minutes to pair your hearing aids with your device 1 2 9...

Page 21: ...hearing aid from the list to simultaneously pair hearing aids A beep confirms successful pairing 3 For more information about pairing instructions for Bluetooth wireless technology specific to some o...

Page 22: ...ction will be maintained as long as the device remains ON and within range Your hearing aids can be paired to one device at a time After your hearing aids have been paired to your device they will aut...

Page 23: ...es When paired and connected to your phone you will hear the caller s voice directly in your hearing aids Your hearing aids pick up your voice through the microphones Caller s voice Your voice The Blu...

Page 24: ...be heard in the hearing aids 10 1 Making a call Enter the phone number and press the dial button You will hear the dial tone through your hearing aids Your hearing aids pick up your voice through the...

Page 25: ...n button on the hearing aid less than 2 seconds or directly on your phone 10 3 Ending or rejecting a call A call can be ended or rejected by a long press on the upper or lower part of the multifunctio...

Page 26: ...equency range When flying some operators require all devices to be switched into flight mode Entering flight mode will not disable normal hearing aid functionality only the Bluetooth connectivity func...

Page 27: ...ode To disable the wireless function and enter flight mode in each hearing aid 1 Open the battery door Hold down the lower part of the multifunction button on the hearing aid for 7 seconds while closi...

Page 28: ...28 11 2 Exit flight mode To enable the wireless function and exit flight mode in each hearing aid Open the battery door Close the battery door on the hearing aid again 1 2...

Page 29: ...mation Before using hair spray or applying cosmetics you should remove your hearing aid from your ear because these products may damage it When you are not using your hearing aid leave the battery doo...

Page 30: ...oor when it is closed After exposure to water sweat or dust the hearing aid is cleaned and dried The hearing aid is used and maintained as described in this user guide Use of your hearing aid around w...

Page 31: ...for cleaning your hearing aid It is not recommended to rinse with water If you need to clean your hearing aid intensively ask your hearing care professional for advice and information on filters or dr...

Page 32: ...tect the speaker from earwax damage Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced The earwax protection should...

Page 33: ...33 1 Remove the earpiece from the speaker by holding the speaker in one hand and the earpiece in the other 13 1 Removing the earpiece from the speaker Gently pull off the earpiece to remove 2...

Page 34: ...34 3 Clean the speaker with a lint free cloth 13 1 Removing the earpiece from the speaker continued...

Page 35: ...ng appears under the bin icon 13 2 Exchanging the earwax protection with CeruShield Disk 2 To remove a used earwax protector carefully insert the speaker into the free opening under bin icon until it...

Page 36: ...to the opening where the new earwax protector is visible opposite the bin icon until it clicks After the click you will see the opening below is empty and the new earwax protector sits in the speaker...

Page 37: ...the speaker in one hand and the earpiece in the other 13 3 Attaching the earpiece to the speaker 2 Slide the earpiece over the speaker sound outlet 3 The speaker and the earpiece should fit perfectly...

Page 38: ...38 14 Service and warranty Serial numbers Hearing aid Receiver unit Left Right Service dates 1 4 2 5 3 6 Warranty Date of purchase Warranty period in months...

Page 39: ...declares that this product meets the requirements of the Medical Devices Directive 93 42 EEC as well as the Radio Equipment Directive 2014 53 EU The full text of the EU Declaration of Conformity can...

Page 40: ...tralia New Zealand Indicates a device s compliance with applicable Radio Spectrum Management s RSM and Australian Communications and Media Authority ACMA regulatory arrangements for the legal sale in...

Page 41: ...ing two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice 2 Changes o...

Page 42: ...erference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interferen...

Page 43: ...e following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the...

Page 44: ...ons Business Law Compliance This device is granted pursuant to the Japanese Radio Law and the Japanese Telecommunications Business Law This device should not be modified otherwise the granted designat...

Page 45: ...eless hearing aid Resonant loop antenna 2 4 GHz 2 48 GHz GFSK Pi 4 DPSK GMSK 2 5mW 1m 4 2 Dual Mode HFP Hands free profile A2DP Antenna type Operation frequency Modulation Radiated power Bluetooth Ran...

Page 46: ...2014 EN 61000 4 2 2009 IEC 61000 4 2 2008 EN 60601 1 2 2015 IEC 60601 1 2 2014 EN 55011 2009 A1 CISPR11 2009 AMD1 2010 CISPR22 1997 CISPR32 2012 ISO 7637 2 2011 CISPR25 2016 EN 55025 2017 Compliance w...

Page 47: ...3 2006 A1 A2 EN 61000 4 4 2012 IEC 61000 4 4 2012 EN 61000 4 5 2014 IEC 61000 4 5 2014 EN 61000 4 6 2014 IEC 61000 4 6 2013 EN 61000 4 8 2010 IEC 61000 4 8 2009 EN 61000 4 11 2004 IEC 61000 4 11 2004...

Page 48: ...as the Radio Equipment Directive 2014 53 EU The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above mentioned directives This symbol indic...

Page 49: ...e 93 42 EEC This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides This symbol indicates that it is important for the user...

Page 50: ...on keep dry The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by the manufacturer is under license Other trademarks and trade names are t...

Page 51: ...signed to be used in all daily life situations Therefore you do not have to worry about getting the hearing aids exposed to a rain shower or sweat However the hearing aid is not intended to be used in...

Page 52: ...perature during transportation and storage 20 to 60 Celsius 4 to 140 Fahrenheit Humidity during transportation Up to 90 non condensing Humidity during storage 0 to 70 if not in use See instruction in...

Page 53: ...ring aid may not be thrown away as normal household waste Please dispose of old or unused hearing aids at waste disposal sites intended for electronic waste or give your hearing aid to your hearing ca...

Page 54: ...aker earpiece blocked Hearing aid not inserted correctly Earwax in ear canal Low battery Volume too loud Volume too low Speaker earpiece blocked Hearing has changed 17 Troubleshooting Problem Hearing...

Page 55: ...r opening earpiece chapter 12 Insert hearing aid correctly chapter 5 Contact your ENT GP or hearing care professional Change battery chapter 4 Decrease volume if volume control available chapter 7 Tur...

Page 56: ...e check www KS9userportal com for further information Problem Hearing aid plays two beeps Hearing aid switches on off intermittent Phone does not work Causes Indication for low battery Moisture on bat...

Page 57: ...7 What to do Change battery within the next 30 minutes chapter 4 Wipe battery and hearing aid with dry cloth chapter 12 Pair hearing aid to the phone chapter 9 Open and close battery door chapter 11 2...

Page 58: ...ot prevent or improve a hearing impairment resulting from organic conditions Infrequent use of a hearing aid does not permit a user to attain full benefit from it The use of a hearing aid is only part...

Page 59: ...earing aid is suitable for the home healthcare environment and due to their portability it may happen that it is used in professional healthcare facility environment like physician offices dental offi...

Page 60: ...into flight mode see chapter 11 The intended use of hearing aids is to amplify and transmit sound to the ears and hereby compensate for impaired hearing The hearing aids specially programmed for each...

Page 61: ...Do not use the hearing aids in explosive areas mines or industrial areas with danger of explosions oxygen rich environments or areas where flammable anesthetics are handled Hearing aid batteries are...

Page 62: ...re professional or physician In very rare cases the dome can remain in your ear canal when removing the hearing tube from the ear In the unlikely case that the dome does get stuck in your ear canal it...

Page 63: ...dren under 3 years old The usage of this device by children and individuals with cognitive impairment should be supervised at all times to ensure their safety The hearing aid is a small device and con...

Page 64: ...s with active implantable medical devices e g pacemakers defibrillators etc Keep the wireless hearing aid at least 15 cm 6 inches away from the active implant If you experience any interference do not...

Page 65: ...n in your wireless accessory user guide Use of accessories transducers and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic...

Page 66: ...Hearing aids should not be fitted with domes wax protection systems when used by members with perforated eardrums inflamed ear canals or otherwise exposed middle ear cavities In these cases we recomme...

Page 67: ...ce to break This may lead to perforation of the ear canal or eardrum After mechanical stress or shock to the customized earpiece please ensure that it is intact before placing it in the ear Use of thi...

Page 68: ...These hearing aids are not specifically designed for extended periods of water submersion on a continual basis that is worn in activities such as swimming or bathing Always remove your hearing aid be...

Page 69: ...other heating devices to dry your hearing aid Ask your hearing care professional about suitable drying methods The dome should be changed every three months or when it becomes stiff or brittle This i...

Page 70: ...aid after use Store the hearing aid in a safe dry and clean place Do not drop your hearing aid Dropping onto a hard surface can damage your hearing aid Always use new batteries for your hearing aid I...

Page 71: ...ilver zinc or Li ion lithium ion rechargeable batteries as these may cause severe damage to your hearing aids The table in chapter 4 explains exactly which type of battery your particular hearing aids...

Page 72: ...area before undergoing Medical or dental examination with X ray also CT scan Medical examinations with MRI NMRI scans generating magnetic fields Hearing aids don t need to be removed when passing sec...

Page 73: ...ications Devices and Hearing Instruments standard the compatibility of a particular hearing aid and cellphone can be predicted by adding the rating for the hearing aid immunity to the rating for the c...

Page 74: ...T2 Note The performance of individual hearing aids may vary with individual cellphones Therefore please try the hearing aid with your cellphone or if you are purchasing a new phone be sure to try it...

Page 75: ...pecialist before dispensing a hearing aid if the hearing aid dispenser determines through inquiry actual observation or review of any other available information concerning the prospective user that t...

Page 76: ...within the previous 90 days iv Acute or chronic dizziness v Unilateral hearing loss of sudden or recent onset within the previous 90 days vi Audiometric air bone gap equal to or greater than 15 decibe...

Page 77: ...ed only for those hearing aids with a maximum sound pressure capability greater than 132 decibels dB Important Notice for Prospective Hearing Aid Users Good health practice requires that a person with...

Page 78: ...at your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing aid dispenser as appropriate...

Page 79: ...after which you may decide if you want to purchase the hearing aid Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician...

Page 80: ...should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child An audiologist is...

Page 81: ...81...

Page 82: ...WW COSTCO CA FAISANT AFFAIRE AU QU BEC SOUS LE NOM LES ENTREP TS COSTCO COSTCO WHOLESALE JAPAN LTD 3 1 4 IKEGAMI SHINCHO KAWASAKI KU KAWASAKI SHI KANAGAWA 210 0832 JAPAN 0570 032600 WWW COSTCO CO JP I...

Page 83: ...STCO PRESIDENT TAIWAN INC NO 656 CHUNG HWA 5TH ROAD KAOHSIUNG TAIWAN COMPANY TAX ID 96972798 449 9909 OR 02 449 9909 IF CELLPHONE WWW COSTCO COM TW If you re not completely satisfied with this Kirklan...

Page 84: ...Manufacturer Sonova AG Laubisr tistrasse 28 CH 8712 St fa Switzerland 029 0770 03 V2 00 2019 05 NLG 2019 Sonova AG All rights reserved Your hearing care professional 19V08097a...

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