69
16 General Information
16.1 Troubleshooting
The handset freezes.
Remove and replace battery pack. Press left softkey to turn on the handset.
The handset does not ring.
Check whether
Silent mode
is turned
On
.
The handset cannot find a system ID at
Create Login
.
Check whether the system is set to allow subscriptions.
The handset cannot subscribe even if system ID has been found.
Check if Authentication Code is necessary.
Not possible to turn on the handset.
Check if battery is connected. If yes, charge the battery.
The handset turn off when receiving a call and going off-hook.
Charge the battery. If still a problem change the battery as it might be
defective.
16.2 Information
16.2.1 Error information
Improper function of the handset might be related to the infrastructure to
which the handset is connected to.
Before declaring a handset for repair be sure that the main system is oper-
ating properly.
Warranty
The handset is covered by a normal warranty solution, except the battery.
The lifetime of the battery depends on the general use of the handset.
The handset is not covered by a general warranty if:
• The handset is exposed to water or metal dust.
• The handset is mistreated.
• The handset is exposed to unauthorized break-in.
16.2.2 Technical specification
Approvals
Access profile: EN 300444 V1.4.1:2002
EMC: EN 301 489 - 1: Version 1.4.1
EN 301 489 - 6: Version 1.2.1
Radio: EN301 406 V1.5.1. 2003
Safety: EN60950-1: 2001 + A11 + CORRIG