Commercial guarantee
At Cooke and Lewis we take special care to select high quality materials and use manufacturing
techniques that allow us to create ranges of products incorporating design and durability. That’s why
we offer a 2 year guarantee against manufacturing defects on our Hood.
This Hood is guaranteed for 2 years from the date of purchase, if bought in store, or delivery, if
bought online, for normal (non-professional or commercial) household use and without additional
charge. You may only make a claim under this guarantee upon presentation of your sales receipt or
purchase invoice. Please keep your proof of purchase in a safe place.
The guarantee covers all parts and labour costs associated with the repair of the hood, if it is found
to be defective due to faulty materials or workmanship within 2 years from the date of purchase
or delivery subject to the exclusions set out below and provided it was used for the purpose for
which it is intended and subject to installation, cleaning, care and maintenance in accordance with
the information contained in the user manual. This guarantee does not cover defects and damage
caused by normal wear and tear of the hood and damage that could be the result of improper use,
faulty installation, storage or assembly, neglect, accident, modi
fi
cation of the product, consumable
items such as carbon
fi
lters and bulbs.
If the Hood is defective, we will repair it. However, if, during the guarantee period, the hood becomes
irreparable as agreed by an engineer approved by our authorised agent then we reserve the right,
at our discretion, to exchange the defective hood with a replacement hood. If the same hood is no
longer available an alternative hood will be offered with the equivalent functions and speci
fi
cations.
During the service work carried out it may be necessary to remove the built in hood from its
fi
tted
position. If the hood is glued, grouted or tiled in such a manner that it cannot be removed, it is the
responsibility of the customer/installer to remove and reinstall the hood to facilitate the repair or
replacement. After the hood has been repaired or replaced any remaining balance of the guarantee
period will apply to the repaired or replaced hood.
Should any person other than an engineer approved by our authorised agent modify or attempt
to repair the hood then the guarantee will be invalid. This guarantee only applies to the country
of purchase or delivery and is not transferrable to any other countries. This guarantee is non-
transferrable to any other person or product. Relevant local law will apply to this guarantee. This
guarantee is in addition to and does not affect your statutory rights relating to faulty goods as
a consumer.
Guarantee related queries should be addressed to a store af
fi
liated with the distributor you purchased
the hood from.
The guarantee is in addition to and does not affect your statutory rights.
To arrange a service call, please contact our customer services on one of the following Toll Free
numbers, you must contact the number in the country in which you purchased the hood -
UK 0800 324 7818 uk@king
fi
sherservice.com
Eire 1-800 932 230 eire@king
fi
sherservice.com
Distributor:
B&Q plc, Chandlers Ford, Hants, SO53 3LE United Kingdom www.diy.com
SFD Limited, Trade House, Mead Avenue, Yeovil, BA22 8RT, United Kingdom
Recycling & disposal
Waste electrical products (WEEE) should not be disposed of with household waste.
Please recycle where facilities exist. Check with your local governmental authority, domestic waste
disposal services or the retailer where the product was bought for recycling advice.
The wheelie bin symbol on the product or its packaging indicates that this product cannot be
treated as normal household waste. This product must be handed over to an electric and electronic
equipment collection point for recycling. On ensuring that this product is disposed of correctly, you
