KING Tailgater VQ4500 Quick Reference Manual Download

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Summary of Contents for Tailgater VQ4500

Page 2: ... e Place the KING Tailgater in a location with an unobstructed view of the southern sky A If you move the KING L 1 Tailgater during or after the scan process you will have to perform a new scan to reacquire signal Obstructions such as people vehicles trees buildings or any tall objects can block signal eMake connections in the following order A B and C RG 6 Coax supplied with Tailgater Primary Rec...

Page 3: ... perform a scan When scan is complete 0 NEW UNACTIVATED RECEIVERS The on screen instructions will guide you through an initial setup and activation procedure Upon completion you will need to call a DISH mobile antenna specialist at 1 800 963 DISH 3474 to activate your receiver ACTIVATED RECEIVERS Watch TV Enjoy Owner s Manual For more information on operation troubleshooting roof installation the ...

Page 4: ...rmation on your KING Tailgater To start using your KING Tailgater right away see the Quick Reference Guide To subscribe to programming or for assistance with using the KING Tailgater call 1 800 963 DISH 3474 For use with d Shprogramming and the DISH Wally Receiver ...

Page 5: ...EIVER 6 13 KING TAILGATER STANDARD OPERATION 14 16 SECOND RECEIVER OPERATION 17 PROPER CARE OF YOUR EQUIPMENT 18 SECURITY 18 ACCESSORIES 18 19 ROOF INSTALLATION 20 23 TROUBLESHOOTING 24 25 MANUFACTURER S LIMITED WARRANTY 26 FCC GUIDELINES 27 HDMI is a registered trademark of HDMI Licensing L L C KING and Dome Magic are registered trademarks of Electronic Controlled Systems Inc Wally is a trademark...

Page 6: ... care instructions 5 Do not operate near any indoor or outdoor heat source such as radiators heat registers stoves barbecues campfires or other items that produce heat 6 Servicing may be required if the unit has been dropped or damaged in any way or if the unit does not operate normally Call the KING Service Department at 952 345 8147 7 Tighten all of the coax cable connections only by hand If you...

Page 7: ...nal and will help prevent any interruption to your programming Point the handle approximately north to speed up scan time DO NOT BLOCK THE KING TAILGATER S LINE OF SIGHT LL TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME PLACE KING TAILGATER ON A REASONABLY LEVEL SURFACE OBSTRUCTIONS SATELLITES IN SOUTHERN SKY IMPORTANT If you move the antenna unit any time during or after a scan you will have t...

Page 8: ...s area Programming from the 110 and 119 satellites should still be available CONNECT RECEIVER TO TV DO NOT PLUG IN OR TURN ON RECEIVER AT THIS TIME 1 Connect your DISH HD Solo Receiver ViP211z ViP211 k ViP211 411 or Wally to your TV using the best connection type supported by your TV See your TV owner s manual for its connection options Connection type and location may vary by model HDMI Cable Hig...

Page 9: ...eat sources Do not route coax cable where it can be tripped on or run over by a vehicle Do not overtighten coax cable connections Do not put sharp bends or kinks in coax cable NOTE Place the KING Tailgater on a stable and reasonably level surface with a clear view of the southern sky When placing the KING Tailgater in position be sure surface is dry and free of loose dirt or sand 3 Plug your recei...

Page 10: ...at kingconnect com product king tailgater IMPORTANT Your TV screen may look different from what is shown in this manual For best results follow the on screen instructions 1 After connecting and turning on your equipment as instructed on pages 4 5 the Wally Startup screen will appear this may take several minutes You will be prompted to pair your remote Page 6 Wol Starting Up d1Sh Mobt e Antenna Se...

Page 11: ...d1sh Mobile Antenna Setup 1 Ensuretile mobileantenna is placed on astable surface with a clearview ofthe southern sky lf applcable pointthe handle facing north State Colorado 2 Choose the state of you current location and then select Scan t E nsw e th m Jtiil atttertlHi f S placed on stable surf p a l c wl ih u Ja _____________ clearview ofthe sout applicable point the l Check Switch Status Progre...

Page 12: ...8 Display approximately 20 minutes to complete When done the receiver will reboot lest J automatically i Ctivate Rtceiv er Waiting to download o Starting Up dish Mobile Antenna Setup 1 Ensure the mobile antenna is placed on a stable surfacewith a clear viewof the southern sky lf ippHcable point the handle facing north 2 Choose the state ofyou current location and then select Scan 1 Ensur th moMf a...

Page 13: ...n Download Software Testing Installation Please waitwhile satellite signals aTG acquired When complete the system will proceed to the next step autoMcally Satellite Tun 1 Downloading Wally software IRetHt installation ITum Alternate On Node N C Switch Reception Verified 0 8 PairRemote Control Do notdisturb your OISH recevier during 8 ConfigureDisplay 8 Test Connectivity e Activate Receiver the dow...

Page 14: ...311 Summary J l il f i jy18 118 IJiiiti IJ 4minutes 59 seconds rllll laining to scan i Etr 1 n the nmb te antenna is p aced on a st abk s tu r f a cc wt t h l desr vie W of the scut appl1cahle point the I Check Switch Status Progress 053 ladng north Please wait while your switch installation is cheG Ied dish System Setup 0 Test Installation 8 Download Software 8 Pair Remote Control f f v onfi9um D...

Page 15: ...e Display e T est ConnectM1 y 8 Activate Receiver d System Se up 0 0 0 e 8 Test p J KING Pair Your DISH Remote Control ReceiveriD Smart Card ID Remote1 R191218129S 98 S2341400152 53 FVV E0007T502E321 HW UM13 Battery level 111 1 Good Configure Display RESOLUTION I81080p or 10801 I Q720p Q480p Q480i Configure Display RESOLUTION 8 1080p or 10801 Q720p Q480p Q480i Configure Display Upon selecting Next...

Page 16: ... 0 Configure Display 0 Test Connectivity 0 Activate Receiver Testing Connectivity The system is testing yourInternet conne tMty Do not disturb or unplug your Hopper during this lest which should require approxlmately 1 3minutes to complete When done the system will proceed to the next step automatically oo _ __ Connectivity Tested Internet NotConnected Connection Type Ethernet Bottom IRetest llnte...

Page 17: ...will download Watch TV Enjoy KING GuideDownload 330 Thisshould take no more than 10 minutes to complete If longer unplugyourreceiverfor 10 seconds and plug back in The reset process should take no more than 5 minutes to complete Page 13 ...

Page 18: ...ly Standby screen appears press any button on your remote to continue 1 Press Select on your remote to open the state selection menu Use the arrow buttons on your remote to highlight the state you are currently in Press Select on your remote State selection will be saved Page 14 d sh Mobile Antenna Setup Ensure the mobile antenna is placed on astable surface with a clear llewof the southern sky On...

Page 19: ... sky Onceyou havefinished malUng your selections select Scan State Colorado J 1J t 1 sea I I Summary l 4minutes 59 seconds remaining to scan d Sh Mobile Antenna Setup Ensure the mob J antenna is placed on a stable sm fa ce _ w t l a __ _ _ _ _ _ _ _ _ ___ cit ar view ofth tout Check Switch Stat Js Progress 053 Onte jOU havefinish t 1 _ your sal tiont sr rr Please wait while your switch Installatio...

Page 20: ...from the 129 satellite may not be available see page 4 If your system is inactive for an extended period of time you may have to call DISH Customer Service at 1 800 333 DISH 3474 to reauthorize your receiver Page 16 If your receiver has not been used for a while the 013 error message may appear Caii1 800 333 DISH 3474 and follow the prompts to reauthorize your receiver Note that if channel 101 app...

Page 21: ...nutes to complete The channels available on the second receiver are determined by the channel satellite selected on the main receiver For example if you select a channel on the main receiver that is broadcast from the 119 satellite then the second receiver will be able to view any channel broadcast from the 119 satellite If you switch channels on the main receiver to one that is broadcast from a d...

Page 22: ...e surface The KING Tailgater has been designed to be maintenance and trouble free If not using the KING Tailgater for long periods of time it is recommended that you set up the system on a quarterly basis every three months to keep all moving parts of the KING Tailgater in good working order If you have any comments or questions please contact the KING Service Department at 952 345 8147 or by emai...

Page 23: ...ng of your KING Tailgater on your vehicle roof MB600 Feet Mount to Vehicle Roof MBSOO Mounting Bracket Includes 2 Hanger Brackets __j JI IJ Allows hanging of antenna unit on vehicle window or included hanger bracket For stationary use only Vehicle must not be in motion while antenna unit is on window or hanger bracket KING Tailgater not included MB160 Mounting Bracket MB160 Mounts to Back of Vehic...

Page 24: ...When choosing the antenna unit location make sure the prewiring will reach the antenna unit ANTENNA UNIT LOCATION see illustration on next page 2 Select an area on the roof for the antenna unit and the location where the wiring will enter the vehicle through the roof to the satellite receiver inside using the following criteria A shorter distance between the antenna unit and the satellite receiver...

Page 25: ...tance r _____ cl Antenna Unit i Height of Obstruction Do not mount antenna unit too close to obstructions Choose a location with adequate space YJ HIC _ CENTER LINE FRONT To optional second receiver To Main Try to install antenna unit as close as possible to main receiver to minimize coax length KING Page 21 ...

Page 26: ...OIDS WARRANTY 4 Mount the antenna unit using the 4 mounting holes Make sure to seal mounting holes with roof compatible sealant Seal holes with roof compatible sealant Mounting c r t SEALANT J J l i fj _ Mounting Hole ANTENNA UNIT Hole Mounting Hole Sealant must 1 fl not block the 5 drain holes There are two coax ports on the back of the antenna unit The one labeled MAIN MUST be connected to the m...

Page 27: ...if present TYPICAL ROOF INSTALLATION OVERHEAD VIEW AVOID SHARP BENDS WHEN ROUTING COAX CORRECT CORRECT NO SHARP BENDS IN WIRING Edge of Roof 8 Inside vehicle connect coax cable s to the receiver s IMPORTANT Roof hole s for wiring must be sealed so they are completely waterproof Sealant must be roof compatible The CE2000 Cable Entry Cover provides a water tight seal where cables penetrate the roof ...

Page 28: ...ete Signal Loss Obstructions to the KING Tailgater s Make sure nothing is blocking the KING 015A view of the southern sky such as tree Tailgater s view of the southern sky such as tree branches severe rain etc branches severe rain or other obstructions r Coax cable not connected properly Check that the coax cable between your Wally between your Wally and the KING and the KING Tailgater is connecte...

Page 29: ...r realignment of channels the antenna Possible obstruction of the signal Remove obstruction from signal path Outside of Viewing Area You are outside of the viewing area Call DISH at 1 800 333 DISH to have your locals 120 of currently available channels switched to your current area Local Channels Interrupted Call DISH at 1 800 333 DISH to have your locals 536 switched to your current area Missing ...

Page 30: ...box Failure to clearly write RMA number on box will result in delays in processing claim Along with product the customer should include in the box his her name address daytime phone number proof of purchase and description of the problem This warranty does not cover installation and external wiring or remanufactured units This warranty does not cover damage caused by the use of a mounting bracket ...

Page 31: ...o communications However there is no guarantee that interference will not incur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increa...

Page 32: ...Simply better by design 11200 Hampshire Avenue South Bloomington MN 55438 PH 952 922 688911 FAX 952 922 842411 kingconnect com 22433 Rev A ...

Page 33: ...Controls TV AUX volume Number Buttons Enter a channel number Navigates through menus and program guide W aLLy TV Power Turns the TV on off d sh Guide Displays the Guide DVR Displays the recorded programs with an external hard Search Searches for Programs Info Help Displays program info Press and hold for Help Arrows Select Buttons Navigates you through your Wally experience Skip Forward Navigate t...

Page 34: ...he SAT button located on the side of the remote see page 13 to display programming and to use the features described in this section Changes which device the remote controls Input Swaps the tuner in SAT mode Swaps the input in TV AUX mode ...

Page 35: ...ting Onscreen Menus Search for Content Accessing Your Receiver Settings Creating a Favorites List Setting Parental Controls Using Apps on Your Receiver Accessing Help On Your Receiver Fixing a Black Blue or Snowy Screen DISH Contact Information Pg 3 Pg 4 Pg S Pg 6 Pg 7 Pg 8 Pg 9 Pg 10 Pg 11 Pg 12 Pg 13 Pg 14 2 ...

Page 36: ...your DISH remote b To turn your TV off press TV POWER on your DISH remote again C To turn your receiver on press the POWER button on your DISH remote d To turn your receiver off press the POWER button on your DISH remote again 3 TV off TV on and receiver off TV on and receiver on ...

Page 37: ...Using the Arrows on Your Remote a Use the ARROWS on your remote to highlight a certain channel option or onscreen button b Press SELECT to choose that channel option or onscreen button 4 ...

Page 38: ...your remote to make the Guide appear d Use the ARROWS to highlight the channel you want to watch and press SELECT or enter the channel number you want to watch and then press SELECT e Use the CHANNEL UP DOWN buttons to navigate through the Guide one page at a time 5 1 4ol1i 7p o l 0 VOL 2 otc 3 X f B1kl s f YV f l Sno S i J L 0 J Recoil CH X ...

Page 39: ...Exiting Onscreen Menus a Press BACK to return to the previous screen b Press and hold BACK LIVE TV to return live TV Sack 1ft Back 0pclen8 A Clpr i0r18 _ OVR Guada Info p DVR Gutde Info p 6 ...

Page 40: ...e most popular search results will appear on the right side of the screen d Press the number on your remote keypad that corresponds with the program you want to select e To see all live upcoming recorded and On Demand events press SKIP FORWARD on your remote to access the Episodes tab 7 B sck OVI l Guida OpeiOno Info p J J o V_ _ El _ L cc E A 8 c D E F G H I J K L M N 0 p Q R s T u v w X y z 0 1 ...

Page 41: ...Accessing Your ReceiverSettings a Press HOME twice b Use the ARROWS on your remote to highlight Settings and then press SELECT For more instructions on your Settings visit mydish com wallyhowto 8 ...

Page 42: ...ght the list you wish to ediUcreate and then press SELECT C Highlight Edit Channels and then press SELECT d Highlight the channel you wish to add to your list and press SELECT or use the keypad to enter the channel you wish to add e Repeat step d until your list is complete Then highlight Save and press SELECT 9 ...

Page 43: ...s a From the Settings screen highlight Parental Controls and then press SELECT b To turn your parental controls on or off highlight Parental Controls and then press SELECT c Use this screen to set or change your preferences 10 ...

Page 44: ... Press APPS to make the Apps menu appear while in every other environment C Use the ARROWS on your remote to highlight the app you wish to use and press SELECT m rf iJ g b f il f OANI d sh G m F ndf 01SH v 9 liP t fo_ To use apps on your receiver you must be connected to the internet 11 _ l ...

Page 45: ...ss Frequently Asked Questions FAQs press HOME twice C Use the arrow buttons on your remote to highlight Help and then press SELECT d Use the ARROWS to view the FAQs Back AppG DVR Gl lida Opt Q JS Inf o p When you selecta program a summaryscreen witt OJ P M Sel t to st tttle program IK11VI r i 12 ...

Page 46: ... your remote Press INPUT located on the side of your remote to cycle through your TV s inputs OR b Cycle through TV inputs by pressing the Input Source or TVNideo button on your TV remote or the TV itself C Once your TV picture is restored press the SAT mode button on your DISH remote to ensure you re in the proper mode for controlling your receiver d If your issue is not resolved make sure all of...

Page 47: ...hat Select Chat Now for assistance Call our 24 7 Toll Free customer service 1 800 333 DISH 3474 View more instructions at mydish com wallymanuals Tune in to Channel103 Read your Hopper Features Guide View your DISH account at mydish com myaccount 14 ...

Page 48: ... sure you re on the correct Favorites List 4 Check for anything obstructing the signal to your satellite dish such as tree branches severe rain or snow build up If it is safe to do so remove the obstruction or wait for it to pass 5 Reset your receiver by unplugging it from the wall for 10 seconds Plug it back in and turn it back on Wally INPUT CHANNEL ROOM Other INPUT CHANNEL ROOM Other INPUT CHAN...

Page 49: ...er s and mobile satellite antenna are connected correctly according to the associated instruction manual 2 Your TV screen displays I receiver not activated do NOT call the number on the TV screen to activate 3 Have your smart card and CAID ready when you call 1 800 970 9623 to activate Once activated through our dedicated DISH Outdoors mobile activation line enjoy DISH HD programming Thank you for...

Page 50: ...Access the Netflix App requires broadband connection 3 SIMPLE STEPS TO GET SATELLITE HD TV 1 Select a DISH compatible HD mobile antenna 2 Get this HD TV satellite receiver 3 Activate your TV service CHOOSE AN OPTION BELOW Get DISH for your RV your Home in one billl Pay As You Go Pay only for the months you use No commitment or term contract required Already a DISH customer Add to your existing ser...

Page 51: ... dlsh SIGN UP FOR DISH _AT HOME AND SAVE _ ...

Page 52: ... FOX and NBC plus two channels With addition of Super Joey record two additional channels Commercial skip feature is available at varying times starting the day after airing for select primetime shows on ABC CBS FOX and NBC recorded w1th PrimeTime Anytime Recording hours vary 2000 hours based on SD programming Equipment comparison based on equ1pment available from major TV providers as of 1 01 16 ...

Page 53: ...IMPORTANT PRODUCT INFORMATION ...

Page 54: ...structions 2 Limited Warrartty 6 DISH Exchange Program 8 Residential Customer Agreement 9 DISH Network L L C Privacy Notice 33 FCC Compliance 42 Agreement on Internet Usage 43 If You Need Help 44 Software Notice 44 DISH Recycling 44 Copyright Notice 45 ...

Page 55: ...t symbol within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance The Class II equipment symbol means that the equipment has additional insulation and does not need to be grounded For Your Safety Warning Do not try to open the case of the apparatus There is risk of electri...

Page 56: ...the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Use only attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to a...

Page 57: ...ed Warranty Refer all servicing to authorized service personnel 24 Unplug the apparatus from the AC power outlet before cleaning 25 Do not place the apparatus in an enclosure such as a cabinet without proper ventilation 26 Do not install the apparatus in any area where the temperature can be less than 40 F or more than 113 F If the apparatus is cold to the touch do not plug it in immediately Let i...

Page 58: ... voids the Limited Warranty Do not stack the apparatus on top of or below other electronic devices as this can cause heat buildup and vibration Do not expose the remote control batteries to excessive heat or fire On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user guide for information on whether this i...

Page 59: ... Installer This reminder is provided to call the antenna installer s attention to the National Electrical Code NEC which provides guidelines for proper bonding and grounding of antennas and their associated cabling 5 ...

Page 60: ... of the original warranty period Note Parts means items included in this package which may include the satellite dish assembly receiver LNBF remote control power supply or dish mounting hardware It does not include other parts purchased separately What the Warranty Does Not Cover This warranty does not cover installation of the system If applicable such installation will be warranted under a separ...

Page 61: ...PERSON If You Need Assistance 1 Call the Customer Service Center at 1 800 333 DISH 3474 Have the date of purchase and either your customer account number the receiver conditional access number or the receiver model number ready Display the System Info screen to find these numbers 2 A Customer Service Representative will assist you 3 If the Representative determines you should return any equipment ...

Page 62: ...determines has voided the warranty or makes the equipment unrepairable your billing account or credit card will be charged the market price of the replacement Post Receipt Exchange Program You may choose to ship the equipment to us at your cost To provide faster service upon receipt of your equipment you will be shipped a replacement Your original equipment will not be available for return If the ...

Page 63: ...hich you mail your payments as that address is for a payment processing center operated by a third party You must send all Dispute Resolution Notices as defined in Section 12 C and any notice of election to opt out of Section 12 to the Legal Dispute Resolution Notice Address set forth above 2 SCOPE OF THIS AGREEMENT For purposes of any agreement s applicable to the promotion s and plans s under wh...

Page 64: ...OF MANDATORY AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES AS THAT TERM IS DEFINED IN SECTION 12 B RATHER THAN AMONG OTHER THINGS JURY TRIALS OR CLASS ACTIONS SEE SECTION 12 4 SERVICES A Services Pefined Services means any and all video audio data Internet interactive and other programming services and all other services that are available now or in the future from DISH whethe...

Page 65: ...ive Except as otherwise set forth below provided that your receiver is properly connected to a land based telephone line or a broadband home network then you may also use your remote control and on screen program guide to order pay per view Services through your television In the event that you are receiving Services and or Equipment pursuant to a Promotion Agreement that requires you to pay in fu...

Page 66: ...ed by suppliers software applications features and or functionalities In the event that we add delete rearrange alter change and or eliminate any packages programming programming suppliers services offered by suppliers software applications features and or functionalities then you acknowledge and agree that we have no obligation to replace or supplement such packages programming programming suppli...

Page 67: ...s will show the total amount due the payment due date payments credits refunds purchases prices fees and charges to your account You may submit your payment by mail on our website through our E bill AutoPay program by calling a DISH customer service representative or by any other means that we may designate from time to time Partial payments will be applied first to the oldest outstanding bill You...

Page 68: ...ce you will no longer be eligible to receive any credits refunds price reductions or any other form of compensation including without limitation any remaining credits refunds price reductions or any other form of compensation that you would have been eligible to receive had your Services not been disconnected Unless required by applicable law deposits will not be segregated from other funds and wi...

Page 69: ...vices piracy or otherwise iii you encumber the Equipment leased by us to you pursuant to your applicable Promotion Agreement s the Leased Equipment iv you assign or attempt to assign any of your rights duties or obligations under this Agreement or your applicable Promotion Agreement s v you are receiving Services through a third party billing representative and become ineligible to receive applica...

Page 70: ... are not all located in the same residential location and connected to the same land based telephone line and or broadband home network then we may disconnect your Services without notice at any time and in addition to all other applicable prices fees and charges you agree to pay us the difference between the amounts actually received by us and the full non discounted applicable price that DISH wo...

Page 71: ...ities in or accessed or received through your receivers provide data and content to products with DVR functionality store and remove data and content on the hard drives of products with DVR functionality and send electronic counter measures to your receivers without notice at any time and from time to time including without limitation during any term commitment to which you have agreed DISH will u...

Page 72: ...te I Stolen Egujpment In the event that any of your Equipment is stolen or otherwise removed from your premises without your authorization then you must notify our customer service center by telephone or in writing via the telephone number Customer Service E mail Address or General Customer Service Mailing Address set forth in Section 1 immediately but in any event not later than three 3 business ...

Page 73: ...s expenses and risk of returning the Leased Equipment including without limitation risk of loss during shipment You are not responsible under the terms and conditions of this Agreement for the return of equipment other than the Leased Equipment Following cancellation or disconnection of your Services or disconnection of your Leased Equipment unless you acquired the Leased Equipment from a retailer...

Page 74: ...A INTERRUPTIONS ANP PELAYS YOU ACKNOWLEDGE AND AGREE THAT NONE OF THE RELEASED PARTIES AS DEFINED BELOW WILL BE LIABLE FOR ANY INTERRUPTION IN ANY SERVICE OR FOR ANY DELAY OF PERFORMANCE INCLUDING WITHOUT LIMITATION IN THE EVENT THAT SUCH INTERRUPTION OR DELAY ARISES IN CONNECTION WITH ANY OF THE FOLLOWING i THE TERMINATION OR SUSPENSION OF DISH S ACCESS TO ALL OR ANY PORTION OF SERVICES ii THE RE...

Page 75: ... INCLUDING WITHOUT LIMITATION PARENTAL CONTROLS ON YOURSELF MEMBERS OF YOUR FAMILY AND HOUSEHOLD AND GUESTS AS YOU DEEM APPROPRIATE NONE OF THE RELEASED PARTIES SHALL HAVE ANY LIABILITY WHATSOEVER TO ANYONE ARISING OUT OF RELATING TO OR IN CONNECTION WITH ANY CONTENT INCLUDING WITHOUT LIMITATION ANY INACCURACIES ERRORS IN OR OMISSIONS FROM SUCH CONTENT i CONTAINED IN ANY OF THE SERVICES FURNISHED ...

Page 76: ...cable small claims court cannot adjudicate such individual action e g such small claims court lacks jurisdiction over such individual action then such Dispute may only be resolved through an arbitration proceeding pursuant to Section 12 Arbitration is more informal than a lawsuit in court Arbitration means that you will have a fair hearing before a neutral arbitrator rather than before a judge or ...

Page 77: ...s of all of the foregoing persons and entities and the past or present officers directors employees partners agents attorneys shareholders and legal representatives of all of the foregoing persons and entities C Informal Disoute Resolution Notice and Opportunity to Cure You and DISH agree to first try to resolve any Dispute informally Accordingly neither you nor DISH may start an individual action...

Page 78: ... authority to adjudicate the merits of any Dispute In the event that you and or DISH elect to submit a Dispute to arbitration pursuant to Section 12 then the party initiating arbitration must open a case by filing with the AAA i a demand for arbitration ii the administrative filing fee and iii a copy of the applicable arbitration agreement i e Section 12 collectively the Demand for Arbitration The...

Page 79: ...y opt out not received within the thirty 30 day period set forth above will not be valid and you must pursue your Disputes if any as an individual action either through binding arbitration or in small claims court pursuant to and in accordance with Section 12 excluding this Section 12 H which in such event will no longer apply In the event that you are a new DISH customer then your activation of a...

Page 80: ... opted out of Section 12 in a timely manner Except as otherwise set forth in Section 12 or under applicable law each of you and DISH shall bear and be solely responsible for its respective attorneys fees costs and expenses incurred in connection with any Dispute J Expenses Outside of Arbitration Except as otherwise expressly set forth in this Agreement in the event that either party files a judici...

Page 81: ...h com mydish com dish com legal or other website then it will be considered given when first broadcast sent or published In the event that we give you notice by telephone then it will be considered given when personally delivered to you or when left as a message at your telephone number then appearing in our records Unless otherwise specified in this Agreement any notice required or permitted to b...

Page 82: ...f this Agreement shall apply to such third parties as applicable under the circumstances Additional terms and conditions imposed by our third party billing representatives may apply For example and without limitation i late fees and charges imposed by our third party billing representatives may be administered according to our third party billing representative s billing procedures and applicable ...

Page 83: ...herwise all of which are expressly reserved I Waiver DISH s failure to exercise or delay in exercising any of its rights at law in equity under contract including without limitation this Agreement and your applicable Promotion Agreement s or otherwise all of which are hereby expressly reserved will not operate as a waiver by DISH of such rights DISH will not be deemed to have waived any of its rig...

Page 84: ...t s that either are expressly stated to survive or by their nature would logically be expected to survive its expiration or termination will continue thereafter This Agreement is in addition to any other written agreement s if any between you and DISH including without limitation your applicable Promotion Agreement s and except as provided to the contrary in this Agreement all such written agreeme...

Page 85: ...ount charged in the event that you have more than one 1 receiver on your account the receiver with the highest associated fee shall be deemed activated prior to all other receivers on your account DISH 500 Upgrade Fee DISH Pause DVR Service Fee Protection Plan Service Access Fee TV2 Receiver Connection Fee 7 00 10 00 10 00 12 00 14 00 17 00 5 00 5 00 7 00 10 00 12 00 8 00 10 00 5 00 Monthly Fees P...

Page 86: ... provide DISH with a valid credit card or debit check card You need to replace or repair an out of warranty receiver DISH delivers an item to you via overnight delivery not available in Alaska Hawaii Puerto Rico or the U S Virgin Islands You change your programming selection within thirty 30 days following the same service being added excluding adult programming Changes to your programming selecti...

Page 87: ...es These policies can be found at dish com legal Protection of Subscriber Information Under the Communications Act As a subscriber to the DISH satellite television service you are entitled under Section 338 i of the Communications Act of 1934 the Communications Act to know the following How DISH is limited in how we collect use and disclose personally identifiable information about you What person...

Page 88: ...vide reliable high quality service to you we keep regular business records containing information about you that may constitute personally identifiable information These records generally include the following information among other things your name service address billing address e mail address telephone number Social Security number bank account and or credit card number and other account infor...

Page 89: ... offerings We may use these databases and these business records in marketing advertising and other activities related to the Service and other products and services We also maintain records of research concerning subscriber satisfaction and viewing habits which are obtained from subscriber interviews and questionnaires D Third Party Services and Websites When you click on a link to a third party ...

Page 90: ... analyze trends administer the Service track usage and users movement in the aggregate as well as to gather broad demographic information We may use cookies web beacons tags and other technologies to track transmit and analyze usage information and to compile statistical information about our Users in order to improve the quality and performance of the Service DISH reserves the right to publish no...

Page 91: ...vice delivery and customization maintenance and operations and fraud prevention We may also use the personal and aggregate information about you to deliver addressable or customized advertising offers and other services to you We also use personally identifiable information to among other things Install operate provide and maintain our satellite television service and other services Confirm that y...

Page 92: ...artners and regulators when the disclosure is necessary to render or conduct a legitimate business activity related to the satellite television service or other services that we provide to you Generally these disclosures involve billing and collections administration surveys marketing service delivery and customization maintenance and operations and fraud prevention We may also share your informat...

Page 93: ...ires us to disclose personally identifiable information to a third party or governmental entity in response to a court order If the court order is sought by a governmental entity the Communications Act requires that you are afforded the opportunity to appear and contest in a court proceeding relevant to the court order any claims made in support of the court order At such a proceeding the Communic...

Page 94: ... Personally Identifiable Information We use commercially reasonable efforts to prevent unauthorized access to personally identifiable information by anyone other than you or DISH However we cannot guarantee that these practices will prevent every unauthorized attempt to access use or disclose personally identifiable information VII How Long We Maintain Your Personally Identifiable Information DISH...

Page 95: ...rder to protect you and ensure that the request is being made by the true person to whom the information pertains we will only process notarized requests You will be provided a reasonable opportunity to correct errors if any of the personally identifiable information is inaccurate IX Your Recourse for Violation of Your Privacy Rights If you believe that you have been aggrieved by any act of ours i...

Page 96: ... is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by following one or more of the following measures Reorient or relocate the receiving antenna Increase the separation be...

Page 97: ...at neither EchoStar Technologies L L C nor DISH Network L L C makes any representations or warranties or guarantees with regard to any sites or information displayed by or accessed by in connection with use of the software EchoStar Technologies L L C DISH Network L L C their respective direct and indirect subsidiaries and parents and the officers directors and shareholders of any of the foregoing ...

Page 98: ...nexpected behavior could arise if the user tries to perform operations in a non routine manner This product like almost any other high tech product is subject to bugs and hence EchoStar CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES SUCH AS PARENTAL CONTROLS WILL WORK AS INTENDED UNDER ALL CIRCUMSTANCES EchoStar endeavors to improve such conditions and will periodically download improv...

Page 99: ...on in this document to be the proprietary property of the registered owners Manufactured under license from Dolby Laboratories Dolby and the double D symbol are registered trademarks of Dolby Laboratories Hi Jml84 HDMI the HDMt logo and Hig Definition Multimedia HIGH DEFINITION MULTIMEDIA INTERFACE Interface are trademarks or reg1stered trademarks of HDMI Licensing L L C MaCA and the MaCA logo are...

Page 100: ...For all your customer needs go to mydish com chat or call the Customer Service Center at 1 800 333 DISH 3474 ...

Page 101: ...GOONLINETO REGISTER YOUR PRODUCT KJNGI o E dlshl Simply better by design Visit kingconnect com to register KING 22066 Rev C ...

Page 102: ......

Page 103: ...year additional warranty coverage for both factory parts and factory labor Call KING at 952 922 6889 for more information or to purchase your extended warranty Hours Sam Spm CST Model Cost Warranty P N KING II bailgaber V04500 Stationary Automatic 39 Standard warranty 1 year includes field labor Extended warranty year 2 is factory labor only and must be completed by KING Terms and Conditions on re...

Page 104: ...es to address such issues are not covered under warranty This warranty also does not apply where The product has been abused misused improperly installed or improperly maintained Repairs have been made or attempted by others that are not certified by KING to do such repairs Repairs are required because of normal wear and tear Alterations have been made to the product The dome cover has been remove...

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KING Tailgater VQ4500, Quick Reference Manual

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Summary of Contents for Tailgater VQ4500

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