Page 16
LIMITED WARRANTY
Each new KING WiFiMax and King Swift is thoroughly inspected and tested before leaving
the factory, and is covered by the following limited warranty from the date of original
purchase:
• One-year parts warranty: The customer is not responsible for the cost of
replacement parts if the original part is determined to be defective under the terms
of the warranty. The customer is responsible for the cost of replacement parts after
one year.
Only KING and certified dealers may perform warranty evaluations and repairs.
Depending upon the problem, KING may authorize a dealer to perform the necessary
repairs. Any warranty labor outside of that performed at the factory is not covered unless
1) the product has been installed by an authorized dealer/installer or OEM manufacturer
and 2) the dealer/installer receives prior authorization to perform the repair.
A certified dealer must not perform any repair without first contacting KING for a Service
Order Number. KING will advise the dealer on how to proceed with any repairs.
Should any trouble develop during the warranty period, contact KING at (952) 345-8147.
You must contact KING before the warranty period expires. The customer must supply
proof of purchase (such as a dated sales receipt) when requesting warranty service. If the
customer cannot supply proof of purchase, warranty period shall start 30 days after date
of manufacture.
If it is determined that the unit needs to be returned to KING, customer must return
COMPLETE product, freight prepaid, to:
KING, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453
.
If inspection shows the trouble is caused by defective workmanship or material, KING will
repair (or at its option, replace) without charge.
When returning product, KING will supply an RMA number (Return Merchandise
Authorization). This number must be clearly written on the box. Failure to clearly write
RMA number on box will result in delays in processing claim. Along with product, the
customer should include in the box: his/her name, address, daytime phone number, proof
of purchase and description of the problem.
This warranty does not cover installation and external wiring, or remanufactured units.
This warranty does not cover damage caused by the use of an accessory other than
a KING accessory designed for the product. This warranty is not transferable from the
original owner.
KING cannot be held responsible for changes in the expanding and changing digital and
analog communications market that cause the product to no longer operate correctly.