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Symptom/Message
Possible Cause
Troubleshooting
All Satellites Not Found - 150 Obstructions to the KING One Pro’s
view of the southern sky, such as
tree branches, severe rain, etc .
Your physical location may be
outside the footprint of the desired
orbital slot .
Make sure nothing is blocking the KING One
Pro’s view of the southern sky, such as tree
branches, severe rain, or other obstructions .
Unplug the power cord of your receiver for 10
seconds and plug it back in . It may take up to 5
minutes for your receiver to power back on .
No Satellites Found - 151
Obstructions to the KING One Pro’s
view of the southern sky, such as
tree branches, severe rain, etc .
Coax cable not connected properly
between your receiver and the KING
One Pro .
Make sure nothing is blocking the KING One
Pro’s view of the southern sky, such as tree
branches, severe rain, or other obstructions .
Check that the coax cable between your receiver
and the KING One Pro is connected properly and
hand-tightened .
Unplug the power cord of your receiver for 10
seconds and plug it back in . It may take up to 5
minutes for your receiver to power back on .
OTA Channel Signal Lost -
739
The signal has been lost for this
over-the-air channel . This can be
due to relocation or realignment of
the antenna .
Possible obstruction of the signal .
Reposition antenna into optimal position to get
clearest signal . May need to scan again for OTA
channels .
Remove obstruction from signal path .
OTA Tuner Module Not De-
tected - 978
An over-the-air (OTA) tuner module
has been removed .
Reinstall OTA tuner module . When this is com-
plete the Wally will request to be reset . Select
YES to reset the Wally .
Local Channels Interrupted
- 536
Call DISH at 1-800-333-DISH to have your locals
switched to your current area .
Missing Channels .
The electronic program guide may
not be set to “My Channels .”
You may not have the orbital slots
required to view the missing televi-
sion programming .
Press the GUIDE button on your remote twice
to display the “Favorite Channels” menu . Select
“None” or one of your favorite channels list .
Confirm that you subscribe to the missing channel
by using
dish.com/mychannels
.
Low signal strength .
Because of the small size of the
highly portable KING One Pro, sig-
nal strength may not be as strong as
with a fixed home antenna.
N/A
Summary of Contents for One Pro KOP4800
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