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TROUBLESHOOTING
Symptom
Possible Cause
Troubleshooting
Antenna unit does not scan
for satellites .
No power to antenna unit .
Make sure antenna unit is connected to power
inserter .
Make sure power supply is plugged in and connected
to power inserter .
Antenna unit scans but no
picture on TV .
Improper connections made .
Make sure antenna unit is connected to power
inserter, and power inserter is plugged in .
Make sure powered receiver is connected to TV and
the power inserter .
Antenna unit scans but does
not find satellite.
Line of sight obstruction .
Move antenna unit to have a clear view of the
southern sky . Start a new scan .
Picture on TV goes in and out . Temporary obstruction of signal . Heavy rain or snow may cause loss of signal .
Reception will improve as weather clears .
Make sure nothing is temporarily blocking view to the
southern sky (like tree branches blowing in the wind) .
GENERAL
If you connect or install the antenna unit using any of the vehicle’s internal wiring/coax, and the antenna unit does
not work properly, it could be the vehicle’s wiring/coax . Connect a known good coax directly from the antenna unit
to the power inserter and see if the problem goes away . If it does, the vehicle’s wiring/coax is at fault . KING is not
responsible for faulty vehicle wiring/coax .
Summary of Contents for One Pro KOP4800
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