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9.  The dispenser is ready for operation when a red ray of light will be displayed in the dosing space 

between the dosing nozzle and the waste fluid drain. The dispenser is now ready for use. 

 

10.  After the installation is complete, check that the dispenser is dispensing hand disinfectant properly 

(ref. 3.2.3). 

 
 
NOTE!    Recycle or dispose of the used hand disinfectant canister in an appropriate manner. For more 
details on safe disposal, contact your local KiiltoClean representative or the respective environmental 
authority. 
 
 

5.3 Troubleshooting guide 

 

Description 

Repair procedure 

The indicator lights are all out. 
 

Check that the power transformer is properly connected to the  
dispenser and to the electrical outlet and that the electrical outlet is  
functioning. 
If the dispenser fails to operate after these steps, please contact 
customer service. The contact information is listed at the end of this 
user manual. 

The dispensing pump is operating, but no 
hand disinfectant is dispensed. 

Check that the suction line is not bent or clogged preventing the 
hand disinfectant from flowing. 
If the dispenser fails to operate after these steps, please contact 
customer service. The contact information is listed at the end of this 
user manual. 

The dispenser does not react when hands are 
placed in the dispensing opening. 

Check that the power transformer is properly connected to the 
dispenser and to the electrical outlet and that the electrical outlet is  
functioning. 
 
If the dispenser fails to operate after these steps, please contact 
customer service. The contact information is listed at the end of this  
user manual. 

The hand disinfectant splashes outside the 
dispenser. 

Instruct people to keep their hands in the dispensing opening 
during the dispensing. 
  
Check the amount of dispensed hand disinfectant. The correct 
amount has been programmed at the time of the delivery. 
 
If the amount dispensed does not match with the delivery 
specifications, please contact customer service. The contact 
information is listed at the end of this user manual. 

The waste fluid canister does not collect the 
hand disinfectant. 

Empty the waste fluid canister as per the instructions in this 
user manual 

Summary of Contents for SafePoint+

Page 1: ...1 SafePoint Automatic hand disinfectant dispenser User manual V 1 0 2 ...

Page 2: ... the hand disinfectant dispenser 4 3 2 3 Installing the hand disinfectant canister 4 4 Using the hand disinfectant dispenser 6 5 Inspecting and servicing the hand disinfectant dispenser 6 5 1 Service and repairs 6 5 1 1 Emptying the waste fluid canister 6 5 1 2 Changing the hand disinfectant canister 7 5 3 Troubleshooting guide 9 6 Copyright information 11 7 SafePoint hand disinfectant dispenser w...

Page 3: ...n representative or distributor for additional information KiiltoClean Oy Customer Service Finland asiakaspalvelu kiilto com 2 Assembly information Please inspect the device upon receipt to make sure that it has not been damaged during shipment and that all parts are included in the delivery Remove each part individually from the package and compare it to the list below If parts are missing please...

Page 4: ...radiant heat Such places include near heaters radiators or exposed to direct sunlight This is very important as otherwise the internal temperature may rise too high If the dispenser Is to be moved handle it according to any local safety regulations It is recommended that two persons move the dispenser as it is heavy Do not lift or move the unit by touching the section where the sensor is located w...

Page 5: ...urning the latch 45 degrees clockwise 6 Connect the low voltage plug voltage 24 VDC of the power transformer to a corresponding inlet plug on the lower left side of the dispenser Connect the other end of the power transformer to an ordinary electrical outlet voltage 110 230 VAC 50 60 Hz 7 A red ray of light will be displayed in the space between the dosing nozzle and the waste fluid drain The disp...

Page 6: ... NOTE Hand disinfectant fluid must always be dispensed on both hands Follow the hand disinfectant instructions for wetting and cleaning hands carefully 5 Inspecting and servicing the hand disinfectant dispenser The required maintenance depends greatly on the amount of usage each individual unit receives Under normal operating conditions a dispenser does not require any other maintenance than regul...

Page 7: ...luid in an appropriate manner For more details on safe disposal contact your local KiiltoClean representative or the respective environmental authority 5 Replace the waste fluid canister inside the dispenser If you use the empty hand disinfectant canister for this purpose the canister must be marked accordingly 6 Lock the cover using the triangular wrench supplied with the dispenser to turn the co...

Page 8: ...ened 6 Place the new hand disinfectant canister in the bottom of the device aligning it to match the shape of the bottom Note When a new cap is being taken into use make a small hole on the hand disinfectant canister s cap for replacement air This hole can be made right next to the suction pipe while leaving enough space between the two holes 7 Finally close the cover by placing the bottom guides ...

Page 9: ...k that the suction line is not bent or clogged preventing the hand disinfectant from flowing If the dispenser fails to operate after these steps please contact customer service The contact information is listed at the end of this user manual The dispenser does not react when hands are placed in the dispensing opening Check that the power transformer is properly connected to the dispenser and to th...

Page 10: ...Electrical data Operating voltage Power Power transformer supplied with an electrical plug suitable for your geographical area Dispenser is CE approved 24 VDC 24 VDC 15 VA 110 230 VAC 50 60 Hz 24 VDC Dispensing Amount of factory programmed dispense Number of dispenses size of dispense canister at 2 ml 2 ml per dose 2500 5 litres 5000 10 litres General information Weight without the dispense canist...

Page 11: ...enser warranty register or that the original invoice which identifies the Dispenser the date of the sale and the seller be presented at the repair centre 5 The customer is to report the problem without delay to KiiltoClean either by email sent to asiakaspalvelu kiilto com in writing or by contacting the local KiiltoClean representative Any malfunction causing danger must be reported immediately Th...

Page 12: ...ed that the above stated model SFP1 complies with the following directives and the applicable national standards EN 55022A RF radiated emissions IEC 61000 4 3 RF radiated immunity EN 55022A B conducted emissions test IEC 61000 4 6 RF conducted immunity IEC 61000 4 5 Surge IEC 61000 4 2 ESD Turku August 2020 CONTACT INFORMATION Manufacturer Customer support KiiltoClean Oy Customer service asiakaspa...

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