U S E R G U I D E
U S E R G U I D E
Dear Customer,
thank you for buying the Magravs Power Unit (hereon described
as “the Unit”).
Please be informed that, for warranty claims, you can send the unit to us.
In the event of a legitimate claim, we will repair and return the Unit to you.
Please be advised that you are responsible for shipping costs incurred
in returning the Unit to us.
Before sending the Unit, please contact our service center at
support.keshefoundation.org
specifying:
- O R D E R N U M B E R ;
- P R O D U C T N A M E ;
- D AT E O F P U R C H A S E ;
- D E S C R I P T I O N O F D E F E C T R E P O RT E D ;
- A D D R E S S A N D T E L E P H O N E N U M B E R .
We will then contact you to help resolve the issue.
Requirements for return shipping
Package the faulty appliance carefully and include the following information:
- O R D E R N U M B E R ;
- P R O D U C T N A M E ;
- D AT E O F P U R C H A S E ;
- D E S C R I P T I O N O F D E F E C T;
- A D D R E S S A N D T E L E P H O N E N U M B E R ;
- P R I N T O U T O F Y O U R E - M A I L ;
- AT TA C H A C O P Y O F T H E R E C E I P T O R I N V O I C E F O R P R O O F O F VA L I D I T Y.
Plasma Products Warranty
1 ) G E N E R A L R U L E S
This warranty is intended as an addition to all other rights enjoyed by the product
purchaser/customer. It does not replace these rights and, specifically, in no way
affects the customer’s rights as established by European law.
2 ) WA R R A N T Y D U R AT I O N A N D VA L I D I T Y
The device is guaranteed by Keshe Foundation for a period of 24 months
from date of purchase. This date must be proven by: invoice or receipt bearing date
of sale, details identifying the appliance, type, model.
Failure to produce the stated documents will invalidate the product warranty.
This warranty includes the free replacement or repair of the device’s parts, should
the authorized Service Centre find the unit to have defects in materials or workmanship.
3 ) E X C L U S I O N S F R O M WA R R A N T Y / T H I S WA R R A N T Y E X C L U D E S :
All damages arising as a result of negligent and/or careless use, repairs carried out
by unauthorized staff, careless transport and improper installation.
4 ) L I M I T S O F L I A B I L I T Y
Keshe Foundation declines all responsibility for any possible damage caused
directly or indirectly to people or objects as a consequence of failure to comply
with the provisions of the specific device “Instruction Manual” on
blueprint.keshefoundation.org/manual.php
5) EXPIRY OF WARRANTY
Once the warranty has elapsed, all repairs will be at the customer’s own expense.
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