Advanced Information for the Floorplan Page
IMPORTANT
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Trouble Shooting
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Safety
FIRE, BATTERY AND ELECTRIC SHOCK HAZARDS
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Do not place any other magnets or magnetized materials close to a Sensor as this could cause a false trigger.
Make sure your WIFI router and its signal strength cover all the Sensors locations. Please note that a WIFI signal may not
penetrate through concrete walls or solid doors and that, if it does, it is usually SEVERELY reduced. You may therefore need to add
one or more WIFI Repeaters to increase signal coverage. If you do this, then ensure that individual devices are paired to the
closest Repeater or Router. Since all Router/Repeater SSID’s are different, you must ensure that the Sensor is paired to the correct
SSID (see setting up your WIFI Sensor above).
After installing a Sensor, please test it at least a couple of times to check the performance.
CANNOT PAIR THE SENSOR SUCCESSFULLY
Check whether the Sensor has enough battery power. Always use new, good quality, Alkaline batteries.
If there are too many WIFI connections around your Sensor, turn them off to avoid any disturbance and pair again.
Check that the router is working properly and that it operates on 2.4GHz
Check that the SSID and password are correct.
DOESN’T WORK PROPERLY or LOSS OF SIGNAL ICON APPEARS
Check whether the Sensor is within coverage of your WIFI router/repeater. Move the Sensor or Router to a different location.
Check that the router is working properly
Check the power level of the tag. If it shows a battery low icon in the APP, please replace the batteries.
Check that the magnet and reed switch are aligned correctly with the arrows directly opposite each other.
Do not drop, disassemble, open, crush, bend, deform, puncture, shred, microwave, incinerate, paint, or insert foreign objects into
the Sensor. Such actions could result in an electric shock. Clean the Sensor only with a dry cloth.
Do not expose the Sensor to extremely high or low temperatures or leave them in direct sunlight for extended periods of time.
Do not leave the Sensor near open flames such as cookers, candles or fireplaces.
It’s dangerous if you replace batteries incorrectly or with the wrong polarity. You should only use the same or equivalent type of
battery to replace a damaged or drained one. The Battery should not be exposed to an overheating environment such as extreme
sunshine or fire. Always use a good quality Alkaline battery for best results.
Swipe the screen to the Left to reach a new Floorplan
Press to add an additional Floorplan.
Press to show the list of all your Devices. Then press on an individual device
from that list to add it to that Floorplan. Press to add an additional Floorplan.
Drag a Device Icon here to delete it from that Floorplan.
Press to turn Devices on this page On/Off .
Press to edit the Floorplan on the screen. This will then take you to the screen
below left.
Press to remove all from this Floorplan
(Bottom Right) Drag a Shock Sensor Icon here to
delete it from that Floorplan
Press to Save the Drawing
Whilst in Editing Mode:
Use your finger on the screen up/down/sideways
to create a drawing
Press to delete this Floorplan completely
Press to delete your last action
Press to add Door/Window Symbols, drag to
Floorplan location, press screen to return
