7.1.a - Frequently Asked Questions (FAQs)
The following is a list of Frequently Asked Questions (FAQs) about the Keyspan USB Serial
Adapter for Windows. Keyspan frequently updates and adds the questions and answers list below.
For the latest list, please visit the our web site at:
http://www.keyspan.com
Frequently Asked Question List
Question
:
How do I configure my serial device to recognize the Keyspan
USB Serial Adapter?
Answer
:
To configure any serial device to use a serial port on any Keyspan USB Serial Adapter, you must:
1. Locate the software that controls your serial device.
2. Access that software's port or connection configuration screen/dialog/menu/etc.
3. Select the Keyspan port that your device is connected to in port or connection configuration
screen/dialog/menu/etc. for that device
Depending on what type of serial device you have, you may have to configure a control panel, an
application, or a plug-in. Keyspan provides documentation on how to configure many popular serial
devices in the
Configuration Examples for Windows
appendix in this manual.
Question
:
Can I connect my Keyspan USB device to a USB hub?
Answer
:
Yes, any Keyspan USB device can be connected to a USB hub. However, there are some USB hubs
that cannot fully support some USB devices. If you are having problems with a Keyspan USB
device that is connected to a USB hub, please connect the Keyspan USB device to a built-in USB
port on your computer. If this solves the problem, then this may be an issue with your USB hub. If
you are encountering this problem or something similar to it, please contact
Keyspan Tech Support
for further instructions.
Keyspan:USB Serial Adapter for Windows-v3.4 Manual
This User Manual applies to the Keyspan USB Serial Adapter Software for Windows.
Rev 03jul13
Page 23
