Keyspan 4E230 User Manual Download Page 14 | Manualshive

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7.1 - Appendices -

•

Frequently Asked Questions (FAQs)

Frequently Asked Questions

•

Configuration Examples for Mac OS X

Instructions on how to configure selected hardware
and software (ie VirtualPC, Final Cut Pro, Palm)

•

Uninstalling Keyspan software

Instructions on how to uninstall the USB Serial Adapter

software for Mac OS X

•

Keyspan Warranty Information

Keyspan Warranty Information

•

Support Information

Information about obtaining technical support

Keyspan:USB Serial Adapter for Mac OS X-v2.x User Manual

This User Manual applies to the Keyspan USB Serial Adapter Software for

Mac OS X

.

Rev 05jul15

Page 14

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Summary of Contents for 4E230

Page 1: ...Assistant Problem Solving Appendices Frequently Asked Questions FAQs Configuration Examples for Mac OS X Uninstalling Keyspan software Keyspan Warranty Information Support Information Keyspan USB Ser...

Page 2: ...Palm s HotSync Manager and UPS devices using PowerGuardian software www benatong com Requirements The Keyspan USB Serial Adapter Software for Mac OS X requires the following Macintosh At least one av...

Page 3: ...see access Mac OS X serial ports e g modem Note We will be posting a list of Mac OS X compatible serial devices soon The URL for this page is http www keyspan com support macosx Since some serial dev...

Page 4: ...to get your serial device to work using your existing classic hardware and software the hardware and software that ran on Mac OS 8 1 through 9 x via Mac OS X CLASSIC environment If this does not work...

Page 5: ...rules regarding which operating system has access to the ports 1 if your classic Mac OS has opened the Keyspan serial port s or is sending data to it the Keyspan device and its serial port s will app...

Page 6: ...icking the Keyspan USB Serial Software for Mac OS X installer icon This will start the installer Once the installer is running follow the instructions on screen Note The installer requires that you en...

Page 7: ...ble into the Keyspan adapter s USB port Step 5 Connect the Adapter to your USB port Attach the Adapter to your computer by connecting the Adapter s USB cable into any built in USB port on your compute...

Page 8: ...on your Keyspan USB Serial Adapter Step 2 Determine Which Keyspan Port Your Serial Device Is Connected To If you have a Keyspan product that has more than one serial port please note which Keyspan se...

Page 9: ...rt selection screen in your serial device s software you may be presented with a list of serial port names If you have a Keyspan device that only has one serial port simply select the port name that s...

Page 10: ...mine the status of the adapter software and hardware Assist in problem solving Launching the Keyspan Serial Assistant To launch the Assistant double click the Keyspan Serial Assistant icon in your App...

Page 11: ...l device s software The Settings Menu The Keyspan Serial Assistant s Settings menu is located in the Menu bar and provides access to the following command s The Uninstall USB Serial Extension command...

Page 12: ...ahead to Step 2 Software Serial Device Troubleshooting Step 2 Is Your Serial Device Mac OS X Compatible Check to make certain that your serial device is compatible with Mac OS X If your device is not...

Page 13: ...cted to and are still having problems please continue to Step 5 Step 5 Contact Technical Support If you have followed all of the above steps and are still having problems with your Keyspan USB Serial...

Page 14: ...ro Palm Uninstalling Keyspan software Instructions on how to uninstall the USB Serial Adapter software for Mac OS X Keyspan Warranty Information Keyspan Warranty Information Support Information Inform...

Page 15: ...ed by the Keyspan USB Serial Adapter software for Mac OS X USB Twin Serial Adapter pn USA 28X USB PDA Adapter pn USA 19 USA 19X USA 19Qi USA 19Q High Speed USB Serial Adapter pn USA 19W USA 19QW USB 4...

Page 16: ...s and Cell Phones PPP VirtualPC Final Cut Pro For the latest version of this list please visit our web site at http www keyspan com For the configuration examples for other operating systems ie Mac OS...

Page 17: ...ial port is installed correctly To do this open the Keyspan Serial Assistant located in your Applications folder When you open the Keyspan Serial Assistant you will see a window similar to the one sho...

Page 18: ...the serial port name of the serial port that your Palm is connected to Typically the last 2 letters indicate the port number on your Keyspan hardware ie P1 port 1 P2 port 2 etc Step 2 Open the HotSync...

Page 19: ...nted with the HotSync Software Setup window Step 3 Configure the HotSync Software Setup window In the HotSync Software Setup window click on the HotSync Controls tab at the top of the window This will...

Page 20: ...ON the Keyspan serial port name see Step 1 by checking its check box the Connection Settings tab and window The click on the Keyspan serial port name and click on the Settings button This will open th...

Page 21: ...the back of the adapter is FCC CE and other information The part number is list as P N USA XXxx Once you have selected the correct baud rate click the OK button to return to the Connection Settings wi...

Page 22: ...onnected the Modem Cell Phone hardware to a Keyspan serial port If you have not performed any of the steps mentioned above please do so before proceeding Step 1 Check the Keyspan Serial Assistant Befo...

Page 23: ...more than one serial port note the serial port name of the serial port that your modem cell phone is connected to Typically the last 2 letters indicate the port number on your Keyspan hardware ie P1 p...

Page 24: ...know that the Network System Preference has found a new connection In this case the new port connection is the Keyspan serial port If you see this message simply click the OK button Once you are in th...

Page 25: ...your modem cell phone manufacturer for a Mac OS X compatible modem script If they don t have one contact Keyspan Tech Support We may be able to assist you in finding a script You have now told the Ne...

Page 26: ...n access number in Telephone Number menu and enter your account s password if necessary Click the Connect button to connect to the Internet Keyspan USB Serial Adapter for Mac OS X v2 x User Manual Thi...

Page 27: ...S programs or any software that is not compatible with Microsoft s Win32 Communications API ie any pre Windows 98 or 2000 programs Method 2 involves VirtualPC emulating USB and installing Keyspan s Wi...

Page 28: ...older When you open the Keyspan Serial Assistant you will see a window similar to the one shown below the Keyspan Serial Assistant window Click on the TRIANGLE to the left of your Keyspan icon This wi...

Page 29: ...to emulate a COM port Launch VirtualPC by double clicking its icon When VirtualPC is running select the Settings command from the Edit menu Please note that the VirtualPC menu bar may be hidden You m...

Page 30: ...M1 or COM2 you will need to map the VirtualPC COM port to a Keyspan MAC serial port This is what causes data to be sent to COM1 or COM2 to be sent to to your Keyspan serial port To do this turn on the...

Page 31: ...hod assumes that you have already done the following 1 installed the VirtualPC software 2 installed your serial device s software in Windows in VirtualPC 3 connected your serial device hardware to a K...

Page 32: ...VirtualPC to emulate USB Now that you have installed the Keyspan Windows software we are ready to configure VirtualPC to emulate USB To do this first select the Settings command from the Edit menu Ple...

Page 33: ...ould see an item for your Keyspan USB device Turn on this check box as well This will emulate USB and tells your emulated environment that your Keyspan USB device is connected Keyspan USB Serial Adapt...

Page 34: ...already installed the Keyspan Windows software all you need to do is check which COM port was created the Keyspan Serial Assistant for Windows that will give you this information please refer to the W...

Page 35: ...duct If you do not see an icon of your Keyspan serial product contact Keyspan Tech Support for further information Click on the TRIANGLE to the left of your Keyspan icon This will display the names of...

Page 36: ...ur deck from the list and click on edit This will bring up the Device Control Preset Editor see below Keyspan USB Serial Adapter for Mac OS X v2 x User Manual This User Manual applies to the Keyspan U...

Page 37: ...an serial port your deck is connected to see above Select OK and now you should have deck control with Final Cut Pro Keyspan USB Serial Adapter for Mac OS X v2 x User Manual This User Manual applies t...

Page 38: ...Step 1 Open the Keyspan Serial Assistant Open the Keyspan Serial Assistant by double clicking the Keyspan Serial Assistant icon in your Applications folder This will open the Keyspan Serial Assistant...

Page 39: ...s folder find the Keyspan Serial Assistant icon and move it to the trash Step 4 Restart Your Computer Restart your computer to complete the uninstall process Keyspan USB Serial Adapter for Mac OS X v2...

Page 40: ...KEYSPAN grants you a non exclusive license to Use one copy of the Software on a single computer Dedicated Computer Make one copy of the Software for archival purposes or copy the Software onto the ha...

Page 41: ...f the Product along with a copy of your paid invoice to KEYSPAN within 90 days of the date you received the Product If KEYSPAN is unable to make the Product conform to the above warranty KEYSPAN at it...

Page 42: ...KEYSPAN representative KEYSPAN is not bound by any provision of any purchase order acceptance confirmation correspondence or otherwise unless KEYSPAN specifically agrees to the provision in writing T...

Page 43: ...ugh Friday 9am to 5pm Pacific International Support Options If you live outside of the United States and require assistance with your Keyspan product please contact the Keyspan s distributor in your c...

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