Service and Maintenance
2
Keysight U1241C/U1242C Service Guide
59
Returning the Multimeter for Service
Before shipping your multimeter for repair or replacement, Keysight recommends
that you acquire the shipping instructions from the Keysight Service Center. A
clear understanding of the shipping instructions is necessary to secure your
multimeter for shipment.
1
Attach a tag to the multimeter with the following information:
– Name and address of owner
– Multimeter’s model number
– Multimeter’s serial number
– Description of the service required or failure indications
2
Remove all accessories from the multimeter. Do not include accessories
unless they are associated with the failure symptoms.
3
Place the multimeter in its original container with appropriate packaging
material for shipping.
If the original shipping container is not available, place your multimeter in a
container which will ensure at least 4 inches of compressible packaging material
around all sides for the multimeter. Use static-free packaging materials to avoid
additional damage to your multimeter.
NOTE
Keysight suggests that you always insure your shipments.