Problem:
The sound is flickering between earbuds
Solution:
There is a disruption between the earbud signals. If this is happening within the first 48 hours of
using the product, please perform factory rest as above and try again.
Problem:
The earbuds do not fit my ears
Solution:
Please experiment with the different earbud sizes provided. If you cannot make the earbuds fit
comfortably please contact us at
before Amazon as only we can assist you with
any necessary returns or exchange or refunds.
Specifications:
What’s in the box:
Items included in the box are: (If there are any missing, please contact us immediately)
1.
1 battery case
2.
1 left & right earbud
3.
3 pairs of ear caps (2 pairs in plastic bag & 1 pair in earbuds), sizes, S, M, L
4.
1 Micro USB cable
5.
1 user manual
Warranty:
KEW LABS
warrants to the purchaser that your product shall be free from defects in material and
workmanship for the length of time, identified on your product package and/or at
www.kewlabstech.com
under the warranty specification for your product, from the date of purchase. This warranty is non-transferable
and is limited to original purchaser and the country it was purchased in.
This warranty does not cover problems or damage resulting from: (1) accident, abuse, misapplication, or any
unauthorized repair, modification or disassembly; (2) improper operation or maintenance, usage not in
accord- ance with product instructions or connection to improper voltage supply; (3) use of non
KEW LABS
consumables, such as replacement batteries, (4) lost parts that were; (5)
originally supplied by
KEW LABS
;
Model: KTW1
Bluetooth Version: V5.0
Bluetooth Distance
：
~15-40 Meters
–
depending
on interference
Driver size: 8mm
Working frequency: 2.402~2.48GHz
Charging voltage: 5V
Battery capacity in each earbud: 65mAh
Battery capacity in charging case: 400mAh
Charging time: ~1 hour
Music Playing time: ~5-6 hours
Total Possible Playtime: ~30 hours
Standby time: ~200 hours
Speaker Impedance: 32Ω
