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Trouble Shooting
Q
:No phone call when alarming
A
:Please check if main panel has been connected to landline. Phone line is necessary
for phone call, or only receive push notification when connected to wifi.
Q
:What’s the app called for the app store and android googleplay?
A
: App name for both Ios and Googplay is “W1 alarm system”
Q
:Can buy and add to additional door/window sensors?
A
:Yes, please buy extra sensors at our Amazon store Gaze Security.
Q:
Alarm panel has no sound.
A:
Please check if main panel internal siren volume is arm off.
Q
:Why can’t receive notification?
A
:Please check if your network works properly and if panel is online.
Q
:Can’t find device when setup.
A
:Please check if your cellphone wifi is same with panel network during setup.
Q
:If i can share my account to my family members?
A:
If both of you are using same operating system phone, then it’s ok.
Q
:Will voip line works as land line?
A
:No,it can’t
Summary of Contents for ENKLOV W1
Page 1: ...1 WIFI PSTN Alarm System Instruction ENKLOV W1 ...
Page 15: ...15 2 Setting ...
