MWB-SH-e-1810.docx
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10 Servicing, maintenance, disposal
10.1 Cleaning
Before any maintenance, cleaning and repair work disconnect the appliance
from the operating voltage.
10.2 Cleaning / disinfecting
Clean weighing platform (such as seat pan) as well as casing with household detergents or
commercially available disinfectants, e.g. 70% isopropanol. We recommend a disinfectant
suitable for wiping disinfection. Please follow manufacturer’s instructions.
Do not use abrasive or aggressive cleaners such as spirits or alcohol or similar as they might
damage the high-quality surface.
10.3 Servicing, maintenance
The appliance may only be opened by trained service technicians who are authorized by
KERN.
Disconnect the scales before opening.
10.4 Disposal
Disposal of packaging and appliance must be carried out by operator according to valid
national or regional law of the location where the appliance is used.
11 Instant help
In case of a fault in the program sequence, the balance should be shortly switched off.
The weighing process must then be restarted from the beginning.
Failure:
Possible causes:
The displayed weight does
not glow.
The balance is not switched on.
The mains supply connection has been interrupted
(mains cable not plugged in/faulty).
Power supply interrupted.
Battery inserted incorrectly or empty.
No battery inserted.
The displayed weight is
permanently changing
Draught/air movement
Table/floor vibrations
The seating surface is in contact with foreign bodies or
is not correctly positioned.
Electromagnetic fields / static charging (choose different
location/switch off interfering device if possible)