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4.4 Repair and Return Policies
The MMI is designed to provide years of trouble free service. The MMI is burned in for at least 24
hours and under goes a full functional test before it is released by Quality Assurance for shipment.
The MMI is warrantied for 12 months under normal use.
The MMI does not require any “Routine Maintenance” by the user. If a problem should occur, and all
troubleshooting procedures have been exhausted, contact your local representative or distributor.
Use our toll free number to contact KEP if persistent problems are encountered.
Phone: 1-800-631-2165.
If the product must be returned for any reason, be sure to call KEP and get a Return
Material Authorization (RMA) number first.
We hope you will be pleased with our product. If you have any questions concerning our warranty,
repair, modification or returned goods process, please contact your local distributor.
WARRANTY
This product is warrantied against defects in materials and workmanship for a period of 12 months
from the date of shipment to Buyer. The Warranty is limited to repair or replacement of the defective
unit at the option of the manufacturer. This warranty is void if the product has been altered, misused,
dismantled, or otherwise abused.
ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, ARE EXCLUDED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Summary of Contents for MMI-1 Series
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