English
20
Troubleshooting
A problem does not always mean a malfunction. In case of a problem, first check the
symptom in the following table before calling for service. Some problems may result from
connected components, so refer to the manuals supplied with your other components,
too.
Symptom
Remedy
The power cannot be switched
ON.
The AC adapter is not connected (Transmitter or Receiver) or the built-in battery is exhausted
(Transmitter).
➡
Connect the supplied AC adapters to the Transmitter and the Receiver properly. When
powering the Transmitter with the built-in battery, be sure to recharge it fully in advance.
The audio is noisy, distorted or
interrupted.
There is something interfering with the communication between the Transmitter and the
Receiver.
➡
Install the Transmitter and the Receiver in unobstructed locations where both of them can
view each other.
There may be equipment using the same radio frequency band as that being used by this
product (e.g. wireless LAN, microwave oven, etc.) in the proximity.
➡
Change the communication channel (page 18).
➡
Install the Transmitter and the Receiver in locations away from a wireless LAN, microwave
oven, etc.
There is a radio tuner or CS antenna in the proximity.
➡
Use the Transmitter and the Receiver away from the antenna.
Noise may interfere with the communication if there is a source of strong magnetism such as
a TV set in the proximity.
➡
Install the Transmitter and the Receiver away from the TV set.
The PC does not recognize the
Transmitter.
The Transmitter and the PC are connected improperly.
➡
Connect them properly using the supplied USB cable (page 13).
➡
Connect the USB cable again.
If the Transmitter is still not recognized, reboot the PC.
A USB hub may be in use.
➡
Connect the Transmitter and the PC directly with the supplied USB cable.
B60-5674-00.indb 20
B60-5674-00.indb 20
07.6.8 5:23:22 PM
07.6.8 5:23:22 PM
