Kenwood ProTalk DIGITAL NX-P1200NV, User Manual

Page: 49 / 51

49
TROUBLESHOOTING GUIDE
Problem Solution
Ref.
page
Cannot turn the
transceiver power ON.
The battery pack may be dead. Recharge or
replace the battery pack.
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The battery pack may not be installed
correctly. Remove the battery pack and install
it again.
5
Battery power dies shortly
after charging.
The battery pack life is finished. The battery
pack may need replacing.
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Cannot talk to or hear
other members in your
group.
Make sure you are using the same frequency
and QT/DQT or RAN settings as the other
group members.
29
32
Other group members may be using
Scrambler/ Encryption. Turn on your
transceiver’s Scrambler/ Encryption.
41
When using Reserved Group function, the
Reserved Group ID may not match. Make sure
you are using the same Reserved Group ID as
the other group members.
20
Other voices (besides
group members) are
present on the channel.
Change the QT/DQT or RAN settings. Make
sure all group members change the settings
on their transceivers to match the new QT/
DQT or RAN settings.
29
32
Buttons and Selector do
not function.
Button Lock may be activated. Press or hold
the button programmed as
[Button Lock]
to
deactivate Button Lock.
37
Super Lock may be activated, hence once turn
OFF the transceiver. Press and hold the
PTT
switch and
Side 2
button while turning ON the
transceiver to deactivate Super Lock.
42
Transceiver is
malfunctioning for no
apparent reason.
Reset the transceiver as described on.
48
Cannot enter the setup
mode.
These operations may not be available
depending on dealer settings. Consult your
dealer.
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