10
Data Size:
B6L (182 mm x 128 mm)
Book Size:
B6L (182 mm x 128 mm)
TROUBLESHOOTING
Symptom
Remedy
General
Sound cannot be heard.
•
Adjust the volume to the optimum level.
•
Check the cords and connections.
“MISWIRING CHECK WIRING
THEN PWR ON” appears.
Turn the power off, then check to be sure the terminals
of the speaker wires are insulated properly. Turn the
power on again.
“PROTECTING SEND SERVICE”
appears.
Send the unit to the nearest service center.
•
Sound cannot be heard.
•
The unit does not turn on.
•
Information shown on the
display is incorrect.
Clean the connectors. (
2
)
The unit does not work at all.
Reset the unit. (
3
)
Radio
•
Radio reception is poor.
•
Static noise while listening
to the radio.
•
Connect the antenna firmly.
•
Pull the antenna out all the way.
USB / iPod
“READING” keeps flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is not
correct.
This is caused by how the files are recorded.
Correct characters are not
displayed (e.g. album name).
This unit can only display uppercase letters, numbers,
and a limited number of symbols. Uppercase Cyrillic
letters can also be displayed if [
РУССКИЙ
] is selected.
(
4
)
“NA FILE”
Make sure the media contains supported audio files.
(
11
)
“READ ERROR”
Copy the files and folders onto the USB device again. If
this does not solve the problem, reset the USB device
or use another USB device.
“NO DEVICE”
Connect a USB device, and change the source to USB
again.
Symptom
Remedy
USB / iPod
“COPY PRO”
A copy-protected file is played.
“NA DEVICE”
Connect a supported USB device, and check the
connections.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
•
Reconnect the iPod.
•
Reset the iPod.
ANDROID
•
Sound cannot be heard
during playback.
•
Sound output only
from the Android
device.
•
Reconnect the Android device.
•
If in [
HAND MODE
], launch any media player
application on the Android device and start playback.
•
If in [
HAND MODE
], relaunch the current media player
application or use another media player application.
•
Restart the Android device.
•
If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit. (
11
)
Cannot playback at
[
BROWSE MODE
].
•
Make sure KENWOOD MUSIC PLAY APP is installed on
the Android device. (
7
)
•
Reconnect the Android device and make the appropriate
setting in [
ANDROID SETUP
]. (
7
)
•
If this does not solve the problem, the connected
Android device does not support [
BROWSE MODE
].
(
11
)
“NO DEVICE” or
“READING” keeps
flashing.
•
Switch off the developer options on the Android device.
•
Reconnect the Android device.
•
If this does not solve the problem, the connected
Android device does not support [
BROWSE MODE
].
(
11
)
Playback is intermittent
or sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR” /
“NA DEVICE”
•
Reconnect the Android device.
•
Restart the Android device.
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25/8/2014 10:21:11 AM
