ENGLISH
19
Data Size:
B6L (182 mm x 128 mm)
Book Size:
B6L (182 mm x 128 mm)
Symptom
Remedy
CD / USB / iPod
“NA FILE”
Make sure the disc contains supported audio files. (
20, 21
)
“NO DISC”
Insert a playable disc into the loading slot.
“TOC ERROR”
Make sure the disc is clean and inserted properly.
“PLEASE EJECT”
Reset the unit. If this does not solve the problem, consult your
nearest service center.
“READ ERROR”
Copy the files and folders onto the USB device again. If this does
not solve the problem, reset the USB device or use another USB
device.
“NO DEVICE”
Connect a USB device, and change the source to USB again.
“COPY PRO”
A copy-protected file is played.
“NA DEVICE”
Connect a supported USB device, and check the connections.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
•
Reconnect the iPod.
•
Reset the iPod.
ANDROID
•
Sound cannot be heard
during playback.
•
Sound output only from
the Android device.
•
Reconnect the Android device.
•
If in [
HAND MODE
], launch any media player application on the
Android device and start playback.
•
If in [
HAND MODE
], relaunch the current media player
application or use another media player application.
•
Restart the Android device.
•
If this does not solve the problem, the connected Android device
is unable to route the audio signal to unit. (
21
)
Cannot playback at
[
BROWSE MODE
].
•
Make sure KENWOOD MUSIC PLAY APP is installed on the
Android device. (
7
)
•
Reconnect the Android device and select the appropriate control
mode.
•
If this does not solve the problem, the connected Android device
does not support [
BROWSE MODE
]. (
21
)
TROUBLESHOOTING
Symptom
Remedy
ANDROID
“NO DEVICE” or
“READING” keeps
flashing.
•
Switch off the developer options on the Android
device.
•
Reconnect the Android device.
•
If this does not solve the problem, the
connected Android device does not support
[
BROWSE MODE
]. (
21
)
Playback is intermittent
or sound skips.
Turn off the power saving mode on the Android
device.
“ANDROID ERROR” /
“NA DEVICE”
•
Reconnect the Android device.
•
Restart the Android device.
Bluetooth®
No Bluetooth device is
detected.
•
Search from the Bluetooth device again.
•
Reset the unit. (
3
)
Bluetooth pairing
cannot be made.
•
Make sure you have entered the same PIN code
to both the unit and Bluetooth device.
•
Delete pairing information from both the unit
and the Bluetooth device, then perform pairing
again. (
9
)
Echo or noise is heard
during a phone
conversation.
•
Adjust the microphone unit’s position. (
9
)
•
Check the [
ECHO CANCEL
] setting. (
11
)
Phone sound quality
is poor.
•
Reduce the distance between the unit and the
Bluetooth device.
•
Move the car to a place where you can get a
better signal reception.
Voice calling method is
not successful.
•
Use voice calling method in a more quiet
environment.
•
Reduce the distance from the microphone when
you speak the name.
•
Make sure the same voice as the registered
voice tag is used.
JS_KWD_KDC_X5000BT_EW_EN_3.indd 19
JS_KWD_KDC_X5000BT_EW_EN_3.indd 19
27/8/2015 4:56:19 PM
27/8/2015 4:56:19 PM