24
Data Size:
B6L (182 mm x 128 mm)
Book Size:
B6L (182 mm x 128 mm)
Symptom
Remedy
CD/USB/iPod
Disc cannot be ejected.
Press and hold
M
to forcibly eject the disc. Be careful not
to drop the disc when it is ejected. If this does not solve
the problem, reset the unit.
( 3)
Noise is generated.
Skip to another track or change the disc.
Tracks do not play back as
you intended them to play.
Playback order is determined when files are recorded.
“READING” keeps
flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is
not correct.
This is caused by how the tracks are recorded.
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
Correct characters are not
displayed (e.g. album
name).
•
This unit can only display uppercase letters, numbers,
and a limited number of symbols.
•
Depending on the display language you have selected
( 5)
, some characters may not be displayed correctly.
“NA FILE”
Make sure the disc contains supported audio files.
( 26)
“NO DISC”
Insert a playable disc into the loading slot.
“TOC ERROR”
Make sure the disc is clean and inserted properly.
“PLEASE EJECT”
Reset the unit. If this does not solve the problem, consult
your nearest service center.
“READ ERROR”
Copy the files and folders onto the USB device again. If this
does not solve the problem, reset the USB device or use
another USB device.
“NO DEVICE”
Connect a USB device, and change the source to USB again.
Symptom
Remedy
CD/USB/iPod
“COPY PRO”
A copy-protected file is played.
“UNSUPPORTED DEVICE”
appears.
•
Check whether the connected device is compatible with
this unit and ensure the file systems are in supported
formats.
( 26)
•
Reattach the device.
“UNRESPONSIVE
DEVICE” appears.
Make sure the device is not malfunction and reattach the
device.
“USB HUB IS NOT
SUPPORTED” appears.
This unit cannot support a USB device connected via a USB
hub.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
•
Reconnect the iPod.
•
Reset the iPod.
ANDROID
•
Sound cannot
be heard during
playback.
•
Sound output only
from the Android
device.
•
Reconnect the Android device.
•
If in
[HAND MODE]
, launch any media player application
on the Android device and start playback.
•
If in
[HAND MODE]
, relaunch the current media player
application or use another media player application.
•
Restart the Android device.
•
If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit.
( 27)
Cannot playback at
[BROWSE MODE]
.
•
Make sure KENWOOD MUSIC PLAY APP is installed on the
Android device.
( 10)
•
Reconnect the Android device and select the appropriate
control mode.
•
If this does not solve the problem, the connected Android
device does not support
[BROWSE MODE]
.
( 27)
TROUBLESHOOTING
ENGLISH
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12/21/2016 3:29:32 PM
12/21/2016 3:29:32 PM
