Data Size:
B6L (182 mm x 128 mm)
Book Size:
B6L (182 mm x 128 mm)
24
ENGLISH
TROUBLESHOOTING
Symptom
Remedy
ANDROID
•
Sound cannot
be heard during
playback.
•
Sound output only
from the Android
device.
•
Reconnect the Android device.
•
If in
[HAND MODE]
, launch any media player application
on the Android device and start playback.
•
If in
[HAND MODE]
, relaunch the current media player
application or use another media player application.
•
Restart the Android device.
•
If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit.
( 26)
Cannot playback at
[
BROWSE MODE
].
•
Make sure KENWOOD MUSIC PLAY APP is installed on the
Android device.
( 7)
•
Reconnect the Android device and select the appropriate
control mode.
•
If this does not solve the problem, the connected Android
device does not support
[BROWSE MODE]
.
( 26)
“NO DEVICE” or
“READING” keeps
flashing.
•
Switch off the developer options on the Android device.
•
Reconnect the Android device.
•
If this does not solve the problem, the connected Android
device does not support
[BROWSE MODE]
.
( 26)
Playback is intermittent
or sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR”/
“NA DEVICE”
•
Reconnect the Android device.
•
Restart the Android device.
Pandora
“ADD ERROR”
New station creation is unsuccessful.
“CHECK DEVICE”
Check the Pandora application on your device.
“NO SKIPS”
The skip limit has been reached.
“NO STATIONS”
No stations are found.
Symptom
Remedy
Pandora
“STATION LIMIT”
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
“CONNECT ERROR”
Communication is unstable.
“RATING ERROR”
Registration of thumbs up/thumbs down has failed due
to insufficient network connectivity.
“THUMBS N/A”
Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERROR”
You try to access from a country which Pandora is not
deliverable.
iHeartRadio
iHeartRadio station cannot
be selected.
If “Explicit Content” in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
“NOT CONNECTED”
Link to the application is impossible.
Bluetooth®
No Bluetooth device is
detected.
•
Search from the Bluetooth device again.
•
Reset the unit.
( 3)
Bluetooth pairing cannot
be made.
•
Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
•
Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
( 12)
Echo or noise is heard
during a phone
conversation.
•
Adjust the microphone unit’s position.
( 12)
•
Check the
[ECHO CANCEL]
setting.
( 14)
Phone sound quality is
poor.
•
Reduce the distance between the unit and the
Bluetooth device.
•
Move the car to a place where you can get a better
signal reception.
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5/10/2016 9:46:53 AM
5/10/2016 9:46:53 AM
