Written approval will then be issued using a Goods Return Application Form (KENQA196.03.03). A
copy of this form must be supplied with the returned goods. The RMA reference number must be
clearly marked on the outer packaging when returning goods to the company.
Goods must be returned to Kentec Electronics Ltd within 30 days of the issue of the Goods Return
Application Form. Only items listed on this from must be returned under the RMA reference. Items
returned without prior request for an RMA reference may be returned to the customer.
Failure to supply the required information will result in the returned items being quarantined for a
period not exceeding 60 days. If the items are not identified within 60 days of receipt, then Kentec
Electronics Ltd reserves the right to dispose of these items.
Any items returned for credit will be tested and returned to a production release condition. Any
material and labour costs associated with this process shall be deducted from the credit amount in
accordance with the Returned Goods Policy in the Kentec price list and at the discretion of the
Managing Director.
Kentec Electronics Ltd.
Units 25-27 Fawkes Avenue,
Questor, Dartford,
Kent. DA1 1JQ
United Kingdom
Registered in England:
No.1937570
Tel: +44 (0)1322 222121
Fax: +44 (0)1322 291794
www.acornfiresecurity.com
www.acornfiresecurity.com
