Technical Support
In North America, technical support is available to all registered users of
Kensington products. There is no charge for technical support except long
distance charges where applicable.
Technical Support Contact information
can be found on the back cover of this manual.
Technical Support Tips
• You may find the answer to your problem in the Frequently Asked
Questions (FAQ) section of the Support area on the Kensington Web
site:
www.support.kensington.com
.
• Call from a phone where you have access to your computer.
• Be prepared to provide the following information:
1. Name, address, and telephone number
2. The name of the Kensington product
3. Make and model of your computer
4. Your system software and version
5. Symptoms of the problem and what led to them
Comfort Guidelines
Please visit HealthyComputing.com
for very important safety tips when
using this device.
Important: Computer User Health Information
In recent years, medical attention on occupational injuries has identified
normal, seemingly harmless activities as a potential cause of a wide range of
problems collectively known as Repetitive Stress Injuries (RSI) or Cumulative
Trauma Disorders (CTD). It is now recognized that any repetitive motion
may contribute to these health problems. As a computer user, you might
also be at risk.
By paying attention to the way you perform your work, use your computer and
phone, play sports, and work around the house, you can identify the behaviors
that may be putting you at risk. If you experience pain, swelling, numbness, or
weakness in your wrists or hands (especially during sleep), see your physician
immediately. These symptoms could mean that you are developing a repetitive
stress injury that requires prompt medical attention. For more detailed informa-
tion, consult your doctor,
www.HealthyComputing.com
or a reputable book.
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