6/55 Rev. 1.1
Chapter 1
Troubleshooting
1.1 Symptoms
and
Solutions
Error Code
Symptom
Check Points
Detail Steps
3200
NO BOOT with
Power On
1. Battery
2. RAM
3.MB
1. Check LED Light (Upper Left) should be on
2. If yes to item 1, check if Battery is well plugged on the
battery module
3. If yes to item 2, replace with another Battery for testing
4. If still fail, remove battery module/ remove MSR
module base/ I/O Cover, open rear cover, open EMI
chassis, remove inverter cable on M/B (CN1), check if
RAM well plugged on the memory slot
5. Check golden finger cleanness, if not clean, use pencil
eraser to clean golden finger
6. If fail, replace with another RAM for testing
7. If fail, replace with another mother board for testing
8. If fail, RMA system to manufacturer
3100 NO
POWER
1. Recharge cradle
2. Battery
3. Power button cable
4. 52 I/O board
5. M/B to I/O connector
cable
6. MB
1. Check if main unit is well plugged or not( The LED at
right hand side will show orange/ green color if it is
plugged correctly)
2. If the LED is on, check if Battery is well plugged on the
battery module
3. If yes to item 2, push the power button to see if the LED
light is on(Upper left)
4. If the LED light is not on, check if power button cable is
well plugged or not
5. If yes to item 4, replace with another power button cable
6. If fail, check if 52 I/O board is well plugged or not
7. If yes to item 6, replace with another 52 I/O board
8. If still fail, check if M/B to I/O cable if well plugged or
not( MB CN32 and CN13)
9. If yes to item 8, replace with another I/O cable
10. If fail, replace with another mother board for testing
11. If still fail, RMA system to manufacturer
