Kenmore 796.29002 Service Manual Download

Page: 37 / 47

6) Display "LE" message and doesn't work

When, what, and how to check

Result of Check

Possible Cause

How to repair

1. LE error code appears.

1) Check the hall sensor, as shown.

2) Check resistance of the motor.

Gray-White
DC 15V

Gray - Red

-Blue

DC 12V

Infinite resistance.

Normal Resistance

Correct reading.

Defective

Correct reading.

Defective

The motor has an open
coil.

Normal condition.

Replace the main board.

Replace the motor.

Motor is good.

Hall sensor
assembly

Black / (Ground)

White

Blue

Red

In PCB assembly

Brown

DC 15V

Summary of Contents for 796.29002

Page 1: ...WASHING MACHINE SERVICE MANUAL READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT CAUTION MODEL 796 2900 00 ...

Page 2: ...e following parts while the appliance is energized Pump bracket rotor and heater To reduce the risk of fire electric shock or personal injury when using this appliance follow basic precautions including the following Disconnect this appliance from the power supply before servicing Turning the controls to the off position does not disconnect this appliance from the power supply Failure to do this c...

Page 3: ...ser Detergent Dispenser Bleach Inlet Auto Power Off SmartRinse withJetSpray Motor Heater 29002 AC 120V 60Hz 4 32 cu ft Blue White Non Glass Lid Stainless 14 5 116 PSI 100 800 kPa 125V 12A for 100 127V 60Hz 1100 50 145 5 lbs 66kg Normal Casual Heavy Duty Bulky Bedding Whitest Rinse Spin Express Wash Handwash Wool Delicates 1 19Hr Magnet Sensor Yes Yes Yes Yes Yes Yes INVERTER Direct Drive No ...

Page 4: ... a firm flat surface If the washer is installed on an unsuitable floor it could make considerable noise and vibrate 2 3 Checking level Open the lid check if the washer is correctly leveled by looking down from the top If a gap is seen between the tub and drum the washer is not level Right Wrong No shims It would be dangerous If the floor is that far from being level it is a floor problem and not a...

Page 5: ...lockwise or using the adjusting plate Distance between the drain hose and the wall Distance between the drain hose and the wall should be more than 4 inches 10 cm and the distance between any other part and the wall should be more than 1 inches 2 5 cm Do not install the washer in the following places Where the washer is exposed to direct sunlight Near a heater or heating appliance Where the washer...

Page 6: ...k for any water leakage Connecting Water Supply Hose to the machine Connect the water supply hose to inlet valve of the washing machine and then lock it by turning the hose connecting part Check to see if there is a rubber seal inside the connector A new washing machine should be installed with new hoses The old hoses shuld not be reused Screw Type Hot Cold Water tap Rubber Seal Water Supply Hose ...

Page 7: ...in pipe to avoid siphoning and odor build up Cable Tie Cable Tie WARNING The washer should never be installed or stored in a location subject to freezing temperatures If the washer was exposed to freezing temperatures prior to installation allow it to stand at room temperature for several hours before use Damage to the water lines and internal mechanisms of the washer can result Water supply press...

Page 8: ...washing machine for correct balance spin operation Multi Clean filter TUB HOT WATER SUPPLY HOSE COLD WATER SUPPLY HOSE Make sure the water does not leak POWER PLUG If the supply cord is damaged it must be replaced by the manufacturer or its service agents or similarly qualified person in order to avoid a hazard FUNCTION SELECTOR BASE DRAIN HOSE Be sure the drain hose is properly installed on the d...

Page 9: ... top row of holes in the washer tub To add items after washer has started press the Start button and submerge additional items Close the lid and press the Start button again to restart Do not wash waterproofed fabrics such as skiing outfits diapers or nappy auto seat covers Light and Large sized clothing Clothes like downs and woollens are light weight large and float easily Use a nylon net and wa...

Page 10: ...r additional steps may be needed Adjust Detergent amount and pre dissolve Detergent in WARM water Pretreat spots and stains Soak heavily soiled items Use appropriate bleach Temperature below 18 C 65 F will not activate laundry additives and may cause lint residue poor cleaning etc In addition detergent manufactures and care labels define COLD water as 26 29 C 80 85 F If the temperature of the wate...

Page 11: ...flushes of the dispenser put all the bleach into the wash load and completely flush the dispenser to eliminate the carryover of bleach to a subsequent load Any liquid remaining in the bleach dispenser at the end of the cycle is water not bleach To prevent unintentional self siphoning of the bleach never fill the dispenser higher than the maximum fill level marked on the dispenser When adding bleac...

Page 12: ...ser close the dispenser drawer To add detergent bleach and fabric softener to the automatic dispenser Open the dispenser drawer Load the laundry products into the appropriate compartments Close the lid slowly and smoothly to avoid spilling splashing or premature dispensing of the contents NOTE It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle ...

Page 13: ... liquid fabric softener into the left hand compartment Use only liquid fabric softener Dilute with water to the maximum fill line Do not exceed the maximum fill line Overfilling can cause early dispensing of the fabric softener which could stain clothes NOTE Do not pour fabric softener directly on the wash load It may stain the clothes Adding Wash Boost Additives The Wash Boost dispenser may be us...

Page 14: ...umes may result Never wash items which have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents or other flammable or explosive substances because they give off vapors that could ignite or explode Never use highly flammable solvents such as gasoline inside the home Vapors can explode on contact with flames or sparks For successful stain removal Remove stai...

Page 15: ...e for fabric Scrape residue from fabric Pretreat Wash using hottest water safe for fabric For heavy stains and tar apply nonflammable dry cleaning fluid to back of stain Replace towels under stain frequently Rinse throughly Wash using hottest water safe for fabric Some inks may be impossible to remove Washing may set some inks Use prewash stain remover denatured alcohol or nonflammable dry cleanin...

Page 16: ...elected cycle Use this option to help ensure the removal of detergent or bleach residue from fabrics Pressing the EXTRA RINSE button twice will add two additional rinses to the cycle Water plus When it work you pause it if you press this button second water quantity is increase Add a Garment Chime Add A Garment light tell you when you can load additional laundry Light will on you can light off you...

Page 17: ...n until the indicator light for the desired setting is lit Soil Level Adjusts the selected cycle to allow more time for heavily soiled clothes or less time for lightly soiled clothes Press the SOIL LEVEL button until the indicator light for the desired setting is lit START PAUSE BUTTON Use to start or pause the wash cycle Changes while be made to the wash settings while the machine is paused Repea...

Page 18: ...3 4 WASHING PROGRAMS 18 ...

Page 19: ... DO NOT put them in washer or dryer Some pretreatment sprays or liquids can damage your washer s control panel Use of dyes in your washer may cause staining of the plastic components The dye will not damage the machine but we suggest you thoroughly clean your washer afterwards We do not recommend the use of dye strippers in your washer Do not use your washer lid as a work surface If frozen Remove ...

Page 20: ... WH WH YL VL S K Y GY 6 1 2 4 5 3 NOISE FILTER WH GY BL 3 2 1 3 2 1 3 2 1 3 2 1 WH GY BN BL RD YL WH BL RD YL WH WH BL BL 2 1 3 PROTECT COVER 1 2 3 1 2 3 1 2 3 6 1 2 4 5 3 DOOR LOCK 2 1 4 5 6 3 7 5 6 7 4 8 2 1 4 5 6 3 7 CON1 DISPLAY PCB ASSEMBLY GY BL WH BN 1 2 BK WH YL 1 2 BK WH 1 2 OVERFLOW SENSOR 3 1 2 1 2 3 4 5 6 7 8 CON2 4 3 BL Thermostat WH WH YL RD COLOR CODE LETTERS COLOR LETTERS COLOR WH ...

Page 21: ...le touch the ground wire on a regular basis to remove any static charge built up on your person 1 Remove front panel and main PCB assembly Remove 5 panel fixing screws attaching the panel on the back Disassemble Rear Panel Pull the front panel forward Disassemble the protective cover Disconnect the leads from the controller Remove 8 screws on the PCB assembly Disassemble PCB assembly Rear Panel Ma...

Page 22: ... Power Cord Inlet Valve Figure B Disconnect the leads from the inlet valve and remove three screws Remove the hoses and output pipes from the input valve Remove the inlet valve Pressure Switch Figure C Disconnect the leads from pressure switch and disassemble pressure switch Disconnect pressure tube from the pressure switch DT Housing Figure D Remove the hoses and output pipes from the input valve...

Page 23: ...de between the cabinet and the top cover to release the latches Lift the top cover Use the blade to push the left hinge out of the way and to displace the hinge pin to remove the lid Remove the lid by pulling the right hinge pin out of its holder close open ...

Page 24: ...out Remove the pulsator washer and take it out Tub Cover Inner Tub Cap Hub Fixing Nut Outer Tub Inner Tub Stator Rotor Nut Hub Attachment Nut Shaft Bearing Housing ASM Rotor Inner Tub Cap Hit the bar using the hammer Disconnect hub fixing nut and disassemble the inner tub 5 Assemble the service tool 38 mm wrench 6 Remove the hub attachment nut 38 mm ...

Page 25: ... top cover of the washing machine As shown in the drawing lift the damper assembly and remove it along with the outer tub assembly Damper assembly shall not be disassembled Replace damper as assembly 7 Disassembly of the Back Cover and Drain Pump Remove the screws that attach the back cover and take it off Disconnect the leads and the drain hose from the drain pump Remove the pump attachment screw...

Page 26: ...ll the way then hold the stator in one hand while removing the bolts with the other Be careful during removal and replacement to avoid cutting nicking or pinching any of the wires This could cause a short or electrical noise in the machine Disconnect the hall sensor and stator connection before removing the stator in the subsequent step Remove the screws that secure the water guide ...

Page 27: ...Heater Remove the three heater attachment screws Loosen the nut at the middle of the heater to relieve the tension on the clamp Then pull it out of the case Remove 17 screws to release the bearing housing Pull the housing away from the tub but do not pry it with a screwdriver to avoid damage Remove four screws to release the tub bracket Bearing Housing ...

Page 28: ...r 3 minutes T7 and the coefficient of load sensing 10 time High speed spin T8 and RPM Off 11 time Unlocks the door None Turns off all LED Number of times the START PAUSE button is pressed Check Pont Display Status 1 1 SAFETY CAUTION The main power board assembly has exposed live 120 VAC and live DC voltages Use care when disconnecting connectors during troubleshooting and testing Wear electrostati...

Page 29: ...or Soak Heavy wash cycle for heavy soiled laundry Separate heavily soiled items from lightly soiled ones Pretreat stain and heavy soil according to directions shown on page 15 Pretreat the stain with detergent or a stain removal agent Do not overfill fabric softener dispenser and do not pour liquid fabric softener directly onto fabric See page 13 for more instructions Keep the recommendations agai...

Page 30: ... has a bad connection Laundry in the INNER TUB is filled unevenly Washer is tilted Lid is opened during intermittent spin or normal spin Lid is opened while processing reservation Check the connections to the lid switch and at the WHITE 6 pin connector at the main board Open water faucet Wait until water supply is resumed Clean or replace filter Correct the connector contact Same as above Drain ho...

Page 31: ... hose between the tub and the pressure switch Check and repair any air leakages at the air hose connector on the outer tub and at any connecting parts Check the connections at the hall sensor and at the WHITE 6 pin connector on the main board Check the connections at the stator and at the yellow 3 pin or WHITE 6 pin connector on the main board Test the stator to determine it is not defective Test ...

Page 32: ...ck the connections at the Thermistor and at the WHITE 3 pin connector at the main board Test thermistor to determine it is not detective Check the connections at the AC motor and at the WHITE 6 pin connector at the main board Test AC motor or coupling to determine it is not detective Reseat the connector Replace the thermistor if necessary Reseat the connector Replace the AC motor if necessary Rep...

Page 33: ...e main control board Poor 120 VAC 10 0 V Less than 1Ω Ω Male female connectors separated Ω Less than 0 5Ω More than 1 0Ω 10 14 V 0 V Open Over 120 voltage than rating check Electrical defect No defect Defect of household power supply No defect Open circult of the power supply cord Poor connection Wire is opened No defect Poor contact No defect Coil is open Blown fuse Note US appliances are 120 VAC...

Page 34: ...f Check Possible Cause How to repair Main voltage 1 Measure voltage of the outlet that the washer is plugged into during wash and spin 2 The reset event occurs at about the same time every day 3 Check for line noise sources inside the house Controller 1 If the input voltage is correct and the pump works properly the main board is probably defective Less than 90 of the rating Input voltage is too l...

Page 35: ... MODE to read the frequency of the pressure switch while filling an empty washer Controller 1 If the pressure switch and inlet valves test good the problem is probably a defective main board No water coming from taps Tap is closed Incorrect installation Select correct temp Grit sand and foreign substances plugging filter Loose connection Ω PE Error displayed Less then 26 2 kHz Water main turned of...

Page 36: ...the washer is unplugged Controller 1 Water fills the washer immediately when the washer is turned on even before pushing the START button Drain hose is fallen and lying on the floor Water leaks from a part No rotation Blocked Water fills Incorrect installation Defective part Water level is not detected Detergent buildup or a foreign object is blocking airflow Inlet valve is defective The triac has...

Page 37: ...wn 2 Check resistance of the motor Gray White DC 15V OV Gray Red Blue DC 12V OV Infinite resistance Normal Resistance Correct reading Defective Correct reading Defective The motor has an open coil Normal condition Replace the main board Replace the main board Replace the motor Motor is good Hall sensor assembly Black Ground White Blue Red In PCB assembly Brown DC 15V ...

Page 38: ... This is useless Replace the pump Replace the main board Replace the main control board Reinstall correctly Unstop the hose and re install it so it is not kinked pinched or mashed 8 Water drains but at the wrong time When what and how to check Result of Check Possible Cause How to repair PV asm 1 If water runs back into the machine after the drain cycle inspect the pump s check valve to verify it ...

Page 39: ...ains normally When what and how to check Result of Check Possible Cause How to repair Pressure Switch 1 In TEST MODE check the pressure switch frequency with the tub empty Below 26 3 kHz Between 26 3 and 27 1 kHz Defective pressure switch Defective main board Replace the pressure switch Replace the main board 10 Machine spins even with lid open When what and how to check Result of Check Possible C...

Page 40: ...d Laundry is unbalanced The pulsator rotates initially then the inner tub rotates Yes Incorrect installation Defective clutch Oneor more of the suspension rods is defective Level the washer Rearrange items in the tub for a more even distribution Replace the clutch spring ot the clutch assembly as necessary Replace all four suspension rods as a set Be sure to get the rods in the correct positions 1...

Page 41: ... how to check Result of Check Possible Cause How to repair settle Auto Power Relay or Controller 1 It would be defect of the controller if power is automatically tumed off immediately when turning on the power switch even though there is no defects in the power switch Automatically tumed off Change the controller ...

Page 42: ...5 EXPLODED VIEW 42 BODY A BODY B ...

Page 43: ...F TOP COVER ASSEMBLY 43 A100 A140 A157 A020 A148 A050 A062 A056 A061 A063 A011 A200 A201 A202 A230 A275 A276 A410 A241 A135 A105 A240 A180 A186 A183 A184 A390 A380 A125 A147 A150 A151 A153 A154 A152 A190 HOT RED COLD BLUE ...

Page 44: ...5 2 EXPLODED VIEW OF OUT CASE ASSEMBLY 44 F070 F080 F011 F032 F004 F013 F002 F003 F000 F012 F005 F015 F027 F150 F023 F020 F100 F090 F082 F086 ...

Page 45: ...5 3 EXPLODED VIEW OF TUB ASSEMBLY 45 K064 K000 K005 K021 K020 K100 K250 K061 K060 NATURAL K340 K345 K200 K210 K201 K305 K300 K170 K290 K410 K230 K050 K140 K351 K350 K430 K400 K420 K040 K012 K030 ...

Page 46: ...6 REPLACEMENT PART LIST 46 ...

Page 47: ...P No MFL40322133 ...

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