21
Before You Call
Solutions to Common Problems
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Poor baking results.
Many factors affect baking results. See
Oven Baking
for hints, causes and corrections.
See
Adjusting Oven Temperature.
Self-cleaning cycle
does not work.
Make sure the oven door is closed.
Controls not set properly. Follow instructions.
Self-cleaning cycle was interrupted. Stop time must be set 2-4 hours past the start time.
Follow steps under "Stopping or Interrupting a Self-Cleaning Cycle" in this Use & Care
Guide.
Appliance is not level.
Be sure floor is level, strong, and stable enough to adequately support range.
If floor is sagging or sloping, contact a carpenter to correct the situation.
Poor installation. Place oven rack in center of oven. Place a level on the oven rack.
Adjust leveling legs at base of appliance until the rack is level.
Kitchen cabinet alignment may make range appear not level. Be sure cabinets are
square and have sufficient room for appliance clearance.
Cannot move
appliance easily.
Appliance must be
accessible for service.
Cabinets not square or are built in too tightly. Contact builder or installer to make
appliance accessible.
Carpet interferes with appliance. Provide sufficient space so appliance can be lifted
over carpet.
Gas line is hard-plumbed. Have a flexible CSA International approved metal appliance
connector installed.
Oven portion of
appliance does not
operate.
Be sure regulator gas valve is turned to ON. See installation instructions.
The time of day is not set. The time of day must first be set in order to operate the oven.
See "To Set the Clock" on page 9.
Be sure the oven controls are set properly for the desired function. See the “Oven
Controls” chapter starting on page 8 and review instructions for the desired cooking
function in this manual or see “Entire appliance does not operate” in this checklist.
Fan noise occurring
after the oven is
turned off.
Some models are equipped with a cooling fan that runs during the cooking process to
cool internal electronic components. It is normal for this fan to continue to run for an
extended period of time, even when the oven is off.
Soil not completely
removed after self-
cleaning cycle is
completed.
Failure to clean bottom, from top of oven, frame of oven or door area outside oven
seal. These areas are not in the self-cleaning area, but get not enough to burn on
residue. Clean these areas before the self-cleaning cycle is started. Burned on residue
can be cleaned with a stiff nylon brush and water or a nylon scrubber. Be careful not to
damage the oven gasket.
Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Flames inside oven or
smoke from vent.
Excessive spillovers in oven. This is normal, especially for high oven temperatures,
pie spillovers or for large amounts of grease on bottom of oven. Wipe up excessive
spillovers.
