17
Before You Call
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided with the
problem listed:
Problem
Solution
Oven control panel beeps and
displays error codes
•
Oven control has detected a fault or error condition. Press STOP to clear the error code.
•
Try bake or broil function. If the F or E code error repeats, turn off power to appliance, wait 5
minutes and then repower appliance. Set clock with correct time of day. Try bake or broil
function again. If fault recurs, press STOP to clear.
Poor baking results
•
Many factors affect baking results. Use proper oven rack position. Center food in the oven and
space pans to allow air to circulate. Preheat oven to the set temperature before placing food in
the oven. If you feel the oven is too hot or cool, see
“Adjusting the Oven Temperature”
on
page 12
.
Appliance is not level.
•
Kitchen cabinet alignment may make range appear not level. Be sure cabinets are square and
have sufficient room for appliance clearance.
Cannot move appliance easily. •
Cabinets not square or are built in too tight to allow clearance for appliance. Contact builder or
installer to make appliance accessible.
Appliance does not operate.
•
Make sure power cord is plugged properly into outlet. If electricity to home is working, check
fuse box or breaker. Call your local electric company for service outage information.
•
Service wiring is not complete. Call 1-844-553-6667 for assistance (See back cover).
Flames inside oven or smoking
from oven vent.
•
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe up
excessive spills before starting oven. If flames or excessive smoke are present see
“Setting Broil”
on
page 11
.
Self Clean does not work
•
Oven control not set properly. Make sure the oven door is closed. Make sure you have removed
the oven racks.
See “Cleaning the Oven”
on
page 12
Oven does not operate.
•
The time of day is not set. The oven clock must first be set in order to operate the oven.
See
“Setting the Clock”
on
page 8
.
•
Be sure oven controls are set properly.
See “Oven Control Features”
beginning on
page 8
and
review instructions for the desired cooking function in this manual.
Soil not completely removed
after Self Clean
•
Excessive spills on oven bottom. Clean before starting Self Clean.
•
Failure to clean soil from the oven frame, the door liner outside the gasket, and the small area
at the front center of the oven bottom. These areas are not in the self cleaning area, but get hot
enough to burn on residue. Clean these areas before starting the self cleaning cycle. Burned-on
residue can be cleaned with a stiff nylon brush and water or a nylon scrubber. Be careful not to
damage the oven gasket.
Oven smokes excessively when
broiling
•
Incorrect setting.
See “Setting Broil”
on
page 11
.
•
Meat too close to the broil element. Reposition broil rack to provide proper clearance between
the meat and broil element. Remove excess fat from meat. Cut remaining fatty edges to prevent
curling, but do not cut into lean.
•
Grease build up on oven surfaces. Regular cleaning is necessary when broiling frequently.
Grease or food splatters will cause excessive smoking.
Oven racks discolored or do
not slide easily
•
Oven racks left in oven cavity during Self Clean. Always remove oven racks from oven cavity
before starting a self clean cycle. Clean by using a mild abrasive cleaner following manufac-
turer's instructions. Rinse with clean water, dry and replace in oven.
Oven light does not work.
•
Be sure the oven light is secure in the socket.
See “Replacing the Oven Lights”
on
page 14
.