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Troubleshooting
Most often, cooking problems are caused by little things you can find and fix without tools of any kind. Check
the lists below and on the next page before calling for assistance or service. If you still need help, call Sears
Service at 1-800-4-MY-HOME
®
.
PROBLEM
Nothing works.
The microwave oven will
not run.
PROBLEM
Food is not cooked
enough.
The display shows a time
counting down but the
oven is not cooking.
CAUSE
The power supply cord is not plugged into a grounded 3-prong outlet.
(See the Electrical Requirements” section on page 5 and the “Electrical
connection” section on Page 7.)
A household fuse has blown or a circuit breaker has tripped.
The electric company has had a power failure.
You are using the oven as a timer. Press the Kitchen Timer pad, turn
the dial to select “Turn off,” and press to cancel the Kitchen Timer.
The door is not firmly closed and latched.
You did not touch START.
You did not follow directions exactly.
An operation that you set earlier is still running. Touch STOP/CLEAR to
cancel that operation.
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CAUSE
The cook power is not at the recommended setting. Check the chart on
Page 14.
The electric supply to your home or wall outlets is low or lower than
normal. Your electric company can tell you if the line voltage is low.
Your electrician or service technician can tell you if the outlet voltage is
low.
The oven door is not closed completely.
You have set the controls as a kitchen timer. Press the Kitchen Timer
pad, turn the dial to select “Turn off,” and press to cancel the Kitchen
Timer.
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MICROWAVE OVEN DOES NOT WORK
COOKING TIMES
