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TROUBLESHOOTING
Check these solutions if your washer…
Will not start . .
Make sure the lid is firmly closed, check the fuse or reset the
circuit breaker.
Make sure your Washer is plugged in.
Make sure the water faucets are on.
Make sure to press the Power button, then hit the Start/
Pause button, to start your washer.
Before your Washer starts to fill, it will make a series of
clicking noises to check the door lock and do a quick drain.
(then it is starting if it is doing this)
Has no water or not enough water . .
Turn both faucets on fully.
Straighten the water inlet hoses.
Disconnect hoses and clean screens. Hose filter screens may
be clogged.
There is detergent remains in the automatic dispenser
after the wash cycle is complete .
Make sure your Washer is running with sufficient water
pressure.Are the faucets open all the way.
Vibrates or is too noisy .
Make sure your Washer is set on a level surface. If the
surface is not level, adjust your Washer feet to level the
appliance.
Make sure your Washer is not touching any other object.
Make sure the laundry load is balanced.
Stops .
Plug the power cord into a live electrical outlet.
Check the fuse or reset the circuit breaker.
Close the lid and press the Start/Pause Button to start your
Washer.
For your safety, your Washer will not spin unless the lid is
closed.
Before your Washer starts to fill, it will make a series of
clicking noises to check the lid lock and do a quick drain
when there is some water left in the washer.
There may be a pause or soak period in the cycle. Wait
briefly and it may start.
Check the screens on the inlet hoses at the faucets for
obstructions.
Clean the screens periodically.
Fills with the wrong temperature water .
Turn both faucets on fully.
Make sure the temperature selection is correct.
Make sure the hoses are connected to the correct faucets.
Flush water lines.
Disconnect the hoses and clean the screens. The hose filter
screens may be clogged.
While your Washer is filling, you may notice just hot and/
or just cold water going through the dispenser when cold
or warm wash temperatures are selected. This is a normal
function of the automatic temperature control feature as your
Washer determines the temperature of the water.
Lid
locked or will not open .
Press the Start/Pause Button to stop your Washer.
It may take a few moments for the lid lock mechanism to
disengage.
Does not drain and/or spin .
Check the fuse or reset the circuit breaker.
Straighten the drain hoses. Eliminate kinked hoses. If there is
a drain restriction, call for service.
Close the lid and press the Start/Pause Button. For your
safety, your Washer will not spin unless the lid is closed.
Load is too wet at the end of the cycle .
Use the High spin speed.
Use high efficiency detergent to reduce over–sudsing.
Load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
Load is too large. Oversized or bulky loads may become
unbalanced and not spin out completely.
Check for kink drain hose.
Leaks water .
Make sure all hose connections are tight.
Make sure the end of the drain hose is correctly inserted and
secured to the drainage system.
Avoid overloading.
Use high efficiency detergent to prevent over–sudsing.
Has excessive suds .
Use high efficiency detergent to prevent over-sudsing.
Reduce the detergent amount for soft water, small or lightly
soiled loads.
Non-HE detergent is NOT recommended.
ENGLISH
Kenmore OEM washer_592-29212_DC68-03133J-02_EN.indd 25
2015/12/16 18:41:29
