PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won’t run
1. Power cord not firmly plugged
into outlet.
1. Plug unit in firmly.
2. Blown house fuse or tripped
house circult breaker.
2. Check fuse or breaker in home.
replace fuse / reset breaker.
Cleaner won’t pick
up or low suction.
1. Hose wand not firmly attached
to hose wand base.
1. Make sure that hose wand is
securely attached to hose wand
base.
2. Dust bin not installed correctly 2. Review dust bin removal and
replacement - Pg.10
3. Dust bin full.
3. Empty dust bin - Pg.10
4. Brushroll worn
4. Replace brushroll - Pg.12
5. Broken or worn belt.
5. Replace belt - Pg.12
6. One or both filters clogged.
6. Remove filters and clean - Pg.11
7. Carpet height setting is
incorrect.
7. Set carpet height adjust lever
to appropriate setting for carpet
being cleaned - Pg.9
Dust escaping
from cleaner
1. Dust bin full.
1. Empty dust bin - Pg.10
2. Dust bin not installed correctly. 2. Review dust bin removal and
replacement - Pg.10
3. Hose not installed correctly.
3. Review hose placement - Pg.7
4. Exhaust filter clogged.
4. Replace exhaust filter.
5. Filter assembly not positioned
properly.
5. Ensure that filter assembly is
positioned properly.
6. Motor filter clogged.
6. Clean motor filter
Cleaner tools won’t
pick up
1. Hose clogged.
1. Check inlets, hose and dust bin
for obstructions: remove. If clog
persists, take vacuum cleaner to
a sears or other qualified service
dealer.
2. Dust bin full.
2. Empty dust bin - Pg.10
3. One or both filters clogged.
3. Remove filters and clean - Pg.11
Headlight not
working
1. Bulb burnt out.
1. Replace bulb - Pg.13
2. Loose electrical wires.
2. Take to sears service center.
Cleaner is difficult
to push
1. Carpet height setting is
incorrect.
1. Set carpet height adjust lever
to appropriate setting for carpet
being cleaned - Pg.9
2. Broken or worn belt.
2. Replace belt - Pg. 12
TROUBLESHOOTING
MASTER PROTECTION AGREEMENT
Review this table to find do-it-yourself solutions for minor performance problems.
Any service needed, other than maintenance described in this Use & Care Guide
should be performed by a Sears or other qualified service agent.
Disconnect electrical supply before performing maintenance to the unit.
Failure to do so could result in electrical shock or personal injury.
WARNING
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