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26
Before You Call
PROBLEM
CAUSE
CORRECTION
TEMPERATURE TOO COLD IN REFRIGERATOR (FRESH FOOD) OR FREEZER
Freezer temperature
too cold. Fresh
Food temperature is
satisfactory.
• Freezer control is set
too cold.
• Set freezer control to a warmer
setting. Allow 24 hours for
temperature to stabilize.
Fresh Food temperature
too cold. Freezer
temperature is
satisfactory.
• Fresh Food control is
set too cold.
• Set fresh food control to a
warmer setting. Allow 24 hours for
temperature to stabilize.
Food stored in drawers
freezes.
• Fresh Food control is
set too cold.
• See solution above.
TEMPERATURE TOO WARM IN REFRIGERATOR (FRESH FOOD) OR FREEZER
Freezer/Fresh Food
temperature is too warm.
• Doors are opened too
frequently or too long.
• Door is slightly open.
• Warm air enters the refrigerator
whenever the door is opened. Open
the door less often.
• See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
Freezer temperature
is too warm. Fresh
Food temperature is
satisfactory.
• Freezer control is set
too warm.
• Set freezer control to a colder
setting. Allow 24 hours for
temperature to stabilize.
Fresh Food temperature
is too warm. Freezer
temperature is
satisfactory.
• Fresh Food control is
set too warm.
• Set Fresh Food control to a
colder setting. Allow 24 hours for
temperature to stabilize.
WATER/MOISTURE/FROST INSIDE REFRIGERATOR
Moisture collects on
inside of refrigerator
walls.
• Weather is hot and
humid.
• Door is slightly open.
• Door is opened too
often or too long.
• Open containers.
•
The rate of frost buildup and
internal sweating increases.
• See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
• Open door less often.
• Keep containers covered.
Water collects on bottom
side of drawer cover.
• Vegetables contain and
give off moisture.
• It is not unusual to have moisture on
the bottom side of the cover.
• Move humidity control (some mod
-
els) to lower setting.
Water collects in bottom
of drawer.
• Washed vegetables and
fruit drain while in the
drawer.
• Dry items before putting them in the
drawer. Water collecting in bottom of
drawer is normal.
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture collects on
outside of refrigerator or
between doors.
• Weather is humid.
• Door is slightly open,
causing cold air from in
-
side refrigerator to meet
warm air from outside.
• This is normal in humid weather.
When humidity is lower, the moisture
should disappear.
• See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.