27
Before You Call
PROBLEM
CAUSE
CORRECTION
ODORS IN REFRIGERATOR
Interior is dirty.
•
Interior needs to be
cleaned.
• Food with strong odors
is in refrigerator.
• See table of Care and Cleaning
Tips in CARE & CLEANING section.
•
Cover food tightly.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.
•
Door was closed too
hard, causing other
door to open slightly.
• Refrigerator is not
level. It rocks on the
floor when moved
slightly.
•
Close both doors gently.
•
Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
Drawers are difficult to
move.
•
Food is touching shelf
on top of drawer.
•
Track that drawers
slide on is dirty.
• Remove top layer of items in
drawer.
• Ensure drawer is properly installed
on track.
•
Clean drawer, rollers, and track.
See table of Care and Cleaning
Tips in CARE & CLEANING section.
RUNNING OF REFRIGERATOR
Compressor and/or fan
does not run.
• Refrigerator is in
defrost cycle.
•
Plug at electrical
outlet is disconnected.
• House fuse blown or
tripped circuit breaker.
•
Power outage.
• Refrigerator is
going through a self
diagnostic test.
•
This is normal for a fully automatic
defrost refrigerator. The defrost
cycle occurs periodically, lasting
about 30 minutes.
• Ensure plug is tightly pushed into
outlet.
•
Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
•
Check house lights. Call local
electric company.
•
Allow 15 minutes to complete self
test.
Refrigerator runs too
much or too long.
• Room or outside
weather is hot.
•
Refrigerator has recently
been disconnected for a
period of time.
•
Automatic ice maker is
operating.
•
Doors are opened too
frequently or too long.
• Fresh Food/freezer
door may be slightly
open.
• Fresh Food/freezer
gasket is dirty, worn,
cracked, or poorly
fitted.
•
It is normal for the refrigerator to
work longer under these conditions.
•
It takes 8-12 hours for the
refrigerator to cool down
completely.
•
Ice maker operation causes
refrigerator to run slightly more.
•
Warm air entering the refrigerator
causes it to run more. Open doors
less often.
•
Ensure refrigerator is level. Keep food
and containers from blocking door.
See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
•
Clean or change gasket. Leaks in
door seal will cause refrigerator
to run longer in order to maintain
desired temperatures.
Compressor goes off and
on frequently.
•
Thermostat keeps
the refrigerator at a
constant temperature.
•
This is normal. Refrigerator goes
on and off to keep temperature
constant.
