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Dehumidifier Troubleshooting Guide

Remove bucket, empty water and reinstall it correctly.

DEHUMIDIFIER DOES NOT OPERATE.

Check if

Then

Wall plug disconnected. 

Push plug firmly into wall outlet.

House fuse blown or circuit breaker tripped. 

Replace fuse with time delay type or reset circuit breaker.

The dryness level you selected has been reached. 

Dehumidifier automatically shuts off when selected amount of moisture has been 
removed from the air. If you want to remove more moisture, select 
'CONTINUOUS' by using the humidity button or knob. After the dehumidifier 
starts, reset the control to the desired setting.

Bucket not installed properly. 

Empty bucket and return bucket to position. 

Reinstall the bucket properly. See “Removing Collected Water“ for reference.

Water in the bucket has reached its preset level. 

Dehumidifier is not turned on. 

Turn unit on. 

“BUCKET FULL“ light is on. 

DEHUMIDIFIER RUNS TOO MUCH.

Check if

Then

Windows or doors near dehumidifier are open to outdoors.

Close all windows or doors to outside.

Area to be dehumidified is too large. 

Check with your dealer to see if capacity is adequate.

Air movement through dehumidifier is blocked.

Dehumidifier must be placed in a space that does not restrict air flowing into the 
rear coil and out of the front grill.

Grill may be dirty.

Use the humidity button or knob to set a RH% higher level.

Use brush attachment of vacuum cleaner to clean grill. See “Care and Cleaning“ 
for reference.

Dehumidifier is in the CONT mode and will remain in this mode .

Dehumidifier runs too much.

Refer to some of the causes under DEHUMlDIFIER RUNS TOO MUCH.

DEHUMIDIFIER IS OPERATING BUT ROOM IS NOT DRY ENOUGH. 

Check if

Then

Humidity setting is too high. 

Press the HUMIDITY button or rotate knob to a lower setting to choose 
CONTINUOUS for maximum dryness.

Dehumidifier has been installed or restarted recently. 

The higher the moisture in the room air is, the longer it will take to dry the room air.

Dehumidifier does not have sufficient clearance to operate, or 
air flow to front grill is blocked.  

Unit will not operate satisfactorily if the room temperature is below 5 °C(41 °F). 
See “How It Works“ for reference.

See “Selecting a Location“ to select a proper location.

Room temperature is too low.

FROST APPEARS ON COILS ABOVE BUCKET OR DRIP TRAY.

Check if

Then

Dehumidifier has been turned on recently. 

This is normal due to refrigerant rushing through the coil. Frost will usually 
disappear within 60 minutes.

Room Temperature is too low.

All models will operate satisfactorily at temperatures higher than 5 °C (41 °F). 

Then

FAN NOISE.

Check if

Air is moving through the dehumidifier.

This is a normal sound.

10

T

roubleshooting 

Summary of Contents for 253.25001

Page 1: ...s Brands Management Corporation Hoçman Estates IL 60179 U S A www kenmore com www sears com English Français Use Care Guide Manuel d utilisation et d entretien Models Modèles 253 25001 253 25002 253 25003 HKXPLGLoHU ÑVKXPLGLoFDWHXU ...

Page 2: ... product caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product 7 Damage to or failure of parts or systems resulting from unauthorized modifications made to this product Disclaimer of implied warranties limitation of remedies Customer s sole and exclusive remedy under this limited warranty shall be product repair as...

Page 3: ...air of your covered product takes longer than promised 10 discount off the regular price of any non covered repair service and related installed parts Once you purchase the Agreement a simple phone call is all that it takes for you to schedule service You can call anytime day or night or schedule a service appointment online The Master Protection Agreement is a risk free purchase If you cancel for...

Page 4: ...ectric shock Do not use an extension cord or an adaptor plug Do not remove any prong from the power cord WARNING Read all instructions before using this dehumidifier WARNING For Your Safety Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Read product labels for flammability and other warnings Discard water from bucket Water is not p...

Page 5: ...inuous Mode the unit will only display CO and not the room humidity It is recommended you leave the unit running in the CONTINUOUS setting for the first three or four days until the sweating and dampness odors have stopped 5 3 After a few days when the Relative Humidity has declined press the HUMIDITY or buttons to choose a value between 35 to 85 so the room is kept at a comfortable concentration ...

Page 6: ...ng Timer will turn the unit on after setting hours Delay Start TIMER setting First press TIMER button then to adjust timer setting tap or hold the or button to change the delay timer at 0 5 hour increments up to 10 hours then by 1 hour increments up to 24 hours The control will count down the time remaining 8 7 5 7 etc until the unit either starts or stops For the Delay Start the fan speed and hum...

Page 7: ... plug will extinguish this light Dehumidifier Feature continued 7 Fault Codes If the display reads AS or ES a sensor has failed Contact 1 800 4 MY HOME for repair Removing Collected Water 1 Emptying the bucket a When the bucket is full the unit will shut down and the BUCKET FULL indicator light will illuminate Removing Collected Water ...

Page 8: ... the bucket from the unit and set aside c Lift up the side flap located on the right side of the unit as Iooking from the front fig 1 d Insert the female threaded end of the hose through the opening fig 2 e Screw the garden hose onto the threaded portion of the tray underneath the bucket opening fig 3 f Make sure the hose is secure so there are no leaks g Direct the hose toward the drain making su...

Page 9: ...sh the filter with clean water then dry d Reinstall the filter then replace bucket 2 Cabinet a Dust cabinet with an oil free cloth or using a damp cloth b Vacuum grill using brush attachment 3 Water Bucket a Clean bucket with warm water and detergent Power Cord Storage When unit is not in use unplug and use the cord wrap shown for your model type 2 1 Care and Cleaning ...

Page 10: ...g into the rear coil and out of the front grill Grill may be dirty Use the humidity button or knob to set a RH higher level Use brush attachment of vacuum cleaner to clean grill See Care and Cleaning for reference Dehumidifier is in the CONT mode and will remain in this mode Dehumidifier runs too much Refer to some of the causes under DEHUMlDIFIER RUNS TOO MUCH DEHUMIDIFIER IS OPERATING BUT ROOM I...

Page 11: ...d owner s manuals that you need to do it yourself For Sears professional installation of home appliances and items like garage door openers and water heaters 1 800 4 MY HOME 1 800 469 4663 Call anytime day or night U S A and Canada www sears com www sears ca Our Home For repair of carry in items like vacuums lawn equipment and electronics call anytime for the location of your nearest Sears Parts R...

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