5
PRODUCT wARRANTY
12 - YEAR LIMITED WARRANTY ON WATER HEATER
For twelve years from the date of purchase, if this water heater is installed and operated in a single-family home in accordance with the
owner’s manual instructions and all local applicable plumbing codes, Sears will:
1. Supply free water heater parts for those that are defective in material or workmanship.
2. Supply a free water heater for one that develops a tank leak. See notes below also.
For the second through twelfth year from the purchase date, you must pay the labor cost for installation of parts or water heater.
For commercial, institutional, industrial or residential use by two or more families, the above limited warranty is only for two years. During
the second year you must pay the labor cost for parts or water heater installation.
If governmental regulations prohibit Sears from furnishing a comparable model replacement water heater under this warranty, Sears will
furnish a new water heater of comparable output as permitted by such governmental regulations; however, the Owner will be charged
for the additional cost associated with the changes made to comply with such governmental regulations.
Replacements furnished under this warranty do not carry a new warranty and are only covered by the unexpired portion of the original
warranty.
1 - YEAR EXCLUSIVE KENMORE LABOR WARRANTY
For the first year from the date of purchase, Sears will, free of charge, supply and install new water heater parts for defective ones or a
new water heater for one that develops a leak.
WARRANTY SERVICE
To obtain warranty service, call 1-800-4-MY-HOME
®
(1-800-469-4663).
This warranty applies only while this product is in use in the United States.
This warranty gives you speci
f
ic legal rights, and you may also have other rights which vary from state to state.
The price of your water heater does not include a free checkup service call
. On water heater installations arranged by Sears, Sears
warrants the installation.
A charge will be made on service calls due to poor or incomplete installation. These include:
a. Adjusting thermostat
b. Condensation
c. Leaks in pipes or fittings.
Master Protection Agreements
Congratulations on making a smart purchase.
Your new Kenmore
®
product is designed and manufactured for years of dependable
operation. But like all products, it may require preventive
maintenance or repair from time to time. That’s when having a
Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your
new product. Here’s what the Agreement* includes:
•
Parts and labor
needed to help keep products operating
properly
under normal use
, not just defects. Our coverage
goes
well beyond the product warranty
. No deductibles, no
functional failure excluded from coverage—
real protection
.
•
Expert service
by a force of more than
10,000 authorized
Sears service technicians
, which means someone you can
trust will be working on your product.
•
Unlimited service calls and nationwide service
, as often as
you want us, whenever you want us.
•
“No-lemon”
guarantee – replacement of your covered product
if four or more product failures occur within twelve months.
•
Product replacement
if your covered product can’t be fixed.
•
Annual Preventive Maintenance Check
at your request – no
extra charge.
•
Fast help by phone
– we call it
Rapid Resolution
– phone
support from a Sears representative on all products. Think of
us as a “talking owner’s manual.”
•
Power surge protection
against electrical damage due to
power fluctuations.
•
$250 Food Loss Protection
annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
•
Rental reimbursement
if repair of your covered product takes
longer than promised.
•
10% discount
off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it
takes for you to schedule service. You can call anytime day or night,
or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master Protection
Agreement today!
Some limitations and exclusions apply. For prices and
additional information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details,
call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation
of home appliances, garage door
openers, water heaters, and other major home items, in the U.S.A.
or Canada call
1-800-4-MY-HOME
®
.
SEARS BRANDS MANAGEMENT CORPORATION, Hoffman Estates, IL 60179
