33
Problem
Possible Cause
Solution
Low voltage or using
Check electrical source or call
an extension cord.
electrician. Do not use extension
cords.
Cold rinses.
Cold rinses leave loads wetter than
warm rinses. This is normal.
Drain hose is less than
Raise the drain hose
39 inches above floor.
(see “INSTALLATION,” Section C).
Drain hose fits tightly into
Adjust drain hose for loose fit
standpipe.
(see “INSTALLATION,” Section C).
Drain hose taped into
Do not seal off drain hose with tape.
`
standpipe.
The drain hose needs an air gap.
Load is unbalanced.
Redistribute load.
Washer is not level.
Level washer. Reset rear legs
Rear leveling legs not set.
(see “INSTALLATION,” Section G).
Nuts on front feet not tight.
Tighten nuts
(see “INSTALLATION,” Section G).
Yellow shipping strap with
Remove strap with cotter pins
cotter pins not completely
(see “INSTALLATION,” Section B).
removed.
Floor not strong enough
Relocate washer
to support washer.
(see “INSTALLATION,” Section A).
Gears engaging after drain
This is normal.
and before spin.
Upper part of agitator clicks
This is normal.
during wash.
Water inlet valve
Clean screens.
screens are plugged.
Water is turned off.
Turn on water.
Hot and cold hoses are
Reverse hoses (see “INSTALLATION,”
reversed.
Sections D & E).
Inlet hose is kinked.
Straighten hoses.
Timer dial is not lined up.
Turn timer knob to the right slightly
and pull to start.
Power cord not plugged in.
Plug in power cord.
Won’t Drain/
Won’t Spin/
Wet Loads
(cont.)
Continues
to Fill/
Continues
to Drain/
Cycle Stuck
TROUBLESHOOTING
Washer Makes
Noise
Won’t Fill/
Won’t Rinse/
Won’t Agitate/
Wrong
Temperature
