32
TROUBLESHOOTING
Most laundering problems are easily
solved if you understand the cause.
Check these lists for common laundry
and washer problems. If you need
further assistance, see page 37.
Problem
Possible Cause
Solution
Washer Leaks
Household plumbing is leaking.
Repair plumbing.
Inlet hoses not tight.
Tighten hoses (see “INSTALLATION,”
Sections D & E).
Inlet hose washers not
Reseat washers
properly seated.
(see “INSTALLATION,” Section D).
Drain hose not properly
Clamp drain hose
clamped or is off.
(see “INSTALLATION,” Section C).
Drain is clogged.
Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gallons of water per minute.
Tub moved forward during
Ensure tub is centered before
unloading, causing water to
starting washer.
deflect off of tub ring.
Unit not level causing water
Ensure front feet are installed and
to deflect off of tub ring.
nuts are tightened. Level washer.
Reset rear legs
(see “INSTALLATION,” Section G).
Load is unbalanced. Spray
Redistribute the load.
rinses are deflecting off of load.
Washer is overloaded. Fills or
Reduce load size.
spray rinses are deflecting off
of load.
Drain hose is kinked or
Straighten or unplug hose
clogged.
(see “INSTALLATION,” Section C).
Correct operation of
After a wash or rinse, the washer will
neutral drain.
drain without spinning. After draining,
the spinning begins.
Lid is open.
Close the lid.
Drain hose is more than
Lower drain hose
96 inches above floor.
(see “INSTALLATION,” Section C).
Too much detergent –
Use less detergent.
excessive sudsing.
Wrong cycle for load
Choose a cycle with a higher spin
being washed.
speed (see “OPERATION”).
Won’t Drain/
Won’t Spin/
Wet Loads
