17
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Washer Not Performing As Expected (cont.)
Odors
Monthly maintenance not done
as recommended.
See “Washer Care” in Washer Maintenance.
Unload washer as soon as cycle is complete.
Using too much detergent.
Be sure to measure correctly. Always follow the manufacturer’s
directions.
See the “Washer Care” section.
Lid Locked light
is flashing
The lid is not closed.
Close the lid. The washer will not start or fill with the lid open.
A cycle was stopped or paused using
the Start/Pause/Unlock Lid/Cancel
button.
The washer may still be spinning. The lid will not unlock until
the basket has stopped spinning. This may take several minutes.
if washing large loads or heavy fabrics.
Single-dose laundry
packet not dissolving
Adding laundry packet incorrectly.
Be sure laundry packet is added to washer basket before adding
clothes. Do not add packet to dispenser. Follow the manufacturer’s
instructions to avoid damage to your garments.
Washer pumps out water
before finishing cycle
Lid is left open for more than
10 minutes.
Make sure lid is closed before starting a cycle and/or during
prewash (soak).
First try the solutions suggested here for assistance and to possibly avoid a service call.
