3
GENERAL PERFORMANCE PROBLEM
Does this solve your problem?
Yes! Problem solved.
No. I need Service.
Click here
to book an appointment
for service.
Click here for related products
and accessories.
ROOM AIR CONDITIONER
TROUBLESHOOTING GUIDE
Is the outside
temperature extremely
hot?
The unit's cooling capacity might not be enough. Add another unit or
use a unit with greater capacity.
NEVER SHUTS OFF
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Are controls set as
recommended in the
owner's manual?
Set the controls and then allow 10 minutes for the temperature to
stabilize.
You can download your owner's manual here.
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Is there a heat source
(such as a lamp or
television) in the room,
near the air conditioner?
Move the unit away from the heat source or remove the heat source.
The thermostat senses heat and signals the air conditioner to continue
operating even though the temperature in the room is below
thermostat settings.
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Is the room size larger
than the cooling
capacity specified in the
owner's manual?
Add another unit or use a unit with greater capacity.
You can
download your owner's manual here.
>
Does this solve your problem?
Yes! Problem solved.
No. I need Service.
Click here
to book an appointment
for service.
MOTOR RUNS/NO AIR
IS BLOWING
Is no air blowing in
either cooling or fan
mode?
Remove power to the unit and then remove the grill and the sleeve
behind it so you can check whether an object is blocking the fan.
Call for service if there is no obstruction or if you prefer not to
check the fan yourself.
